+1 Recommend
1 collections
      • Record: found
      • Abstract: found
      • Article: found
      Is Open Access

      One Road: an engaging multi-touch interface within a museum context


      The 26th BCS Conference on Human Computer Interaction (HCI)

      Human Computer Interaction

      12 - 14 September 2012

      Multi-touch interface, user experiences, interactive applications, human-computer interaction, case study

      Read this article at

          There is no author summary for this article yet. Authors can add summaries to their articles on ScienceOpen to make them more accessible to a non-specialist audience.


          Interactive multi-touch screens in museums are often used for a dual purpose: to both educate and entertain visitors. With this in mind, how can the sense of ‘delight’ in the use of a multi-touch screen in a museum be explained? What kinds of ‘delight’ may visitors experience, and why? A case study was enacted in April 2012 on One Road, an interactive multi-touch installation in the ‘Yiwarra Kuju: The Canning Stock Route’ exhibition at the Australian Museum, Sydney. The study aimed to investigate user experiences of the interactive, and a range of different behaviours were observed. A discussion of the findings with reference to the concept of ‘delight’ in interface design examined how different aged visitors appeared to find ‘delight’ in different entertaining and educational features of One Road, and questioned whether entertainment-focused ‘delight’ was positive or negative. These considerations are important for interface designers. With further research, we may come to better understand and continue to investigate how an interface design on a multi-touch surface in a museum can be ‘delightful’, and influence users’ experiences.

          Related collections

          Most cited references 3

          • Record: found
          • Abstract: not found
          • Article: not found

          “ I don’ t understand it either but it is cool” - visitor interactions with a multi-touch table in a museum

           Eva Hornecker (2008)
            • Record: found
            • Abstract: not found
            • Article: not found

            Browsing museum image collections on a multi-touch table

              • Record: found
              • Abstract: not found
              • Article: not found

              Core functionality and new applications for tabletops and interactive surfaces


                Author and article information

                September 2012
                September 2012
                : 1-4
                The School of Design Studies

                The College of Fine Arts,

                University of New South Wales,

                PO Box 259, Paddington, Sydney,

                2021, Australia
                © Melanie Touw et al. Published by BCS Learning and Development Ltd. The 26th BCS Conference on Human Computer Interaction, Birmingham, UK

                This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit

                The 26th BCS Conference on Human Computer Interaction
                Birmingham, UK
                12 - 14 September 2012
                Electronic Workshops in Computing (eWiC)
                Human Computer Interaction
                Product Information: 1477-9358 BCS Learning & Development
                Self URI (journal page):
                Electronic Workshops in Computing


                Comment on this article