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One Road: an engaging multi-touch interface within a museum context

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The 26th BCS Conference on Human Computer Interaction (HCI)

Human Computer Interaction

12 - 14 September 2012

Multi-touch interface, user experiences, interactive applications, human-computer interaction, case study

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      Abstract

      Interactive multi-touch screens in museums are often used for a dual purpose: to both educate and entertain visitors. With this in mind, how can the sense of ‘delight’ in the use of a multi-touch screen in a museum be explained? What kinds of ‘delight’ may visitors experience, and why? A case study was enacted in April 2012 on One Road, an interactive multi-touch installation in the ‘Yiwarra Kuju: The Canning Stock Route’ exhibition at the Australian Museum, Sydney. The study aimed to investigate user experiences of the interactive, and a range of different behaviours were observed. A discussion of the findings with reference to the concept of ‘delight’ in interface design examined how different aged visitors appeared to find ‘delight’ in different entertaining and educational features of One Road, and questioned whether entertainment-focused ‘delight’ was positive or negative. These considerations are important for interface designers. With further research, we may come to better understand and continue to investigate how an interface design on a multi-touch surface in a museum can be ‘delightful’, and influence users’ experiences.

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      “ I don’ t understand it either but it is cool” - visitor interactions with a multi-touch table in a museum

       Eva Hornecker (2008)
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        Browsing museum image collections on a multi-touch table

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          Core functionality and new applications for tabletops and interactive surfaces

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            Author and article information

            Affiliations
            The School of Design Studies

            The College of Fine Arts,

            University of New South Wales,

            PO Box 259, Paddington, Sydney,

            2021, Australia
            Contributors
            Conference
            September 2012
            September 2012
            : 1-4
            10.14236/ewic/HCI2012.103
            © Melanie Touw et al. Published by BCS Learning and Development Ltd. The 26th BCS Conference on Human Computer Interaction, Birmingham, UK

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            The 26th BCS Conference on Human Computer Interaction
            HCI
            26
            Birmingham, UK
            12 - 14 September 2012
            Electronic Workshops in Computing (eWiC)
            Human Computer Interaction
            Product
            Product Information: 1477-9358 BCS Learning & Development
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Electronic Workshops in Computing

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