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      Older people’s social sharing practices in YouTube through an ethnographical lens

      Published
      proceedings-article
      , ,
      The 26th BCS Conference on Human Computer Interaction (HCI)
      Human Computer Interaction
      12 - 14 September 2012
      Social Network Sites, YouTube, Older people, Ethnography, User Experience
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            Abstract

            This paper reports on a classical, face-to-face ethnographical study of YouTube use and social sharing practices by 32 older people (65–90). The study was conducted in a computer clubhouse in Scotland over an 18-month period. Whereas research on Social Network Sites (SNS) is on the rise, very little is known about how people aged 60+ use them in their everyday lives, despite an ageing population. The study shows that the use of YouTube by this group of older people is occasional and motivated by face-to-face or online conversations in e-mails. They watch videos that they find meaningful, do not upload videos because they do not perceive any benefit in it, and search for videos by writing sentences, instead of clicking on categories, to reduce cognitive load. Online comments in YouTube are seldom read nor made. Instead, they make comments in f2f, and/or emails, always with key members of their social circles. They rate videos in these online and offline conversations, and share videos by capitalizing on previously learned strategies, such as copy-and- aste. We argue that these results provide a more complete picture of SNS and older people than that given by previous studies, and enable a discussion on their User Experience. We also discuss some implications for design.

            Content

            Author and article information

            Contributors
            Conference
            September 2012
            September 2012
            : 185-194
            Affiliations
            [0001]Interactive Technologies Group

            Universitat Pompeu Fabra
            [0002]Dept of Computer Science

            University of Aberdeen
            Article
            10.14236/ewic/HCI2012.24
            69b187f4-4dba-4186-a6fa-c8144ac29b8d
            © Sergio Sayago et al. Published by BCS Learning and Development Ltd. The 26th BCS Conference on Human Computer Interaction, Birmingham, UK

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            The 26th BCS Conference on Human Computer Interaction
            HCI
            26
            Birmingham, UK
            12 - 14 September 2012
            Electronic Workshops in Computing (eWiC)
            Human Computer Interaction
            History
            Product

            1477-9358 BCS Learning & Development

            Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2012.24
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Electronic Workshops in Computing

            Applied computer science,Computer science,Security & Cryptology,Graphics & Multimedia design,General computer science,Human-computer-interaction
            Social Network Sites,Ethnography,YouTube,User Experience,Older people

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