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      Snookered by an interruption? Use a cue

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      The 26th BCS Conference on Human Computer Interaction (HCI)

      Human Computer Interaction

      12 - 14 September 2012

      Interruptions, Cueing, Disruption mitigation

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            Abstract

            When routine tasks are interrupted, erroneous slips become more likely. Expertise is no defence against these kinds of errors but visual hints can alleviate such negative effects in computer interfaces. We compared previous-action cueing with next-action cueing, measuring the effects on error rate, and found that both approaches were statistically equivalent in helping to mitigate the disruptive effects of interruptions. Following an interruption, a cue should be displayed highlighting the last action performed by the user – a trivial operation for software applications.

            Content

            Author and article information

            Contributors
            Conference
            September 2012
            September 2012
            : 251-256
            Affiliations
            [0001]UCL Interaction Centre

            8 th Floor MPEB, Malet Place

            UCL, London, WC1E 6BT
            Article
            10.14236/ewic/HCI2012.33
            64e4eb47-fd37-4880-b742-003046536d21
            © Stuart A Jones et al. Published by BCS Learning and Development Ltd. The 26th BCS Conference on Human Computer Interaction, Birmingham, UK

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            The 26th BCS Conference on Human Computer Interaction
            HCI
            26
            Birmingham, UK
            12 - 14 September 2012
            Electronic Workshops in Computing (eWiC)
            Human Computer Interaction
            Product
            Product Information: 1477-9358BCS Learning & Development
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Electronic Workshops in Computing

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