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      A Practitioner Perspective on Integrating Agile and User Centred Design

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      Proceedings of the 28th International BCS Human Computer Interaction Conference (HCI 2014) (HCI)
      BCS Human Computer Interaction Conference (HCI 2014)
      9 - 12 September 2014
      Agile Software Development Processes, User Centred Design, Agile User Centred Design Integration
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            Abstract

            This paper discusses an empirical study that identified challenges exhibited by industrial practitioners in integrating Agile development processes and User Centred Design (UCD). The study also identified practices utilised in order to achieve the integration. Fourteen in-depth, one-to-one interviews were conducted with 14 participants from 11 companies of varying sizes in five different countries. Those interviews covered a broad range of issues ranging from usability and user experience goals to incorporating user feedback in Agile teams. The study revealed the existence of a set of challenges including: lack of management support to UCD activities, lack of allocated time for upfront activities, communication between the development team and UCD practitioners, conducting usability testing, absence of UCD practitioners or their increased work load, and lack of documentation. The study also revealed methods utilised by industrial practitioners to tackle some of these challenges via iteration 0, parallel tracks and lightweight documentation. Industrial practitioners can utilise the description of integration challenges and corresponding practices in identifying potential challenges and proposed practices to deal with these anticipated challenges.

            Content

            Author and article information

            Contributors
            Conference
            September 2014
            September 2014
            : 100-109
            Affiliations
            [0001]The University of York

            Department of Computer Science

            York, UK.
            Article
            10.14236/ewic/HCI2014.14
            d071d0ea-9bf1-43fb-a93f-0f48d95b61e3
            © Dina Salah et al. Published by BCS Learning and Development Ltd. Proceedings of the 28th International BCS Human Computer Interaction Conference (HCI 2014), Southport, UK

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            Proceedings of the 28th International BCS Human Computer Interaction Conference (HCI 2014)
            HCI
            28
            Southport, UK
            9 - 12 September 2014
            Electronic Workshops in Computing (eWiC)
            BCS Human Computer Interaction Conference (HCI 2014)
            History
            Product

            1477-9358 BCS Learning & Development

            Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2014.14
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Electronic Workshops in Computing

            Applied computer science,Computer science,Security & Cryptology,Graphics & Multimedia design,General computer science,Human-computer-interaction
            Agile User Centred Design Integration,Agile Software Development Processes,User Centred Design

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