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      A Practitioner Perspective on Integrating Agile and User Centred Design

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      Proceedings of the 28th International BCS Human Computer Interaction Conference (HCI 2014) (HCI)

      BCS Human Computer Interaction Conference (HCI 2014)

      9 - 12 September 2014

      Agile Software Development Processes, User Centred Design, Agile User Centred Design Integration

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          Abstract

          This paper discusses an empirical study that identified challenges exhibited by industrial practitioners in integrating Agile development processes and User Centred Design (UCD). The study also identified practices utilised in order to achieve the integration. Fourteen in-depth, one-to-one interviews were conducted with 14 participants from 11 companies of varying sizes in five different countries. Those interviews covered a broad range of issues ranging from usability and user experience goals to incorporating user feedback in Agile teams. The study revealed the existence of a set of challenges including: lack of management support to UCD activities, lack of allocated time for upfront activities, communication between the development team and UCD practitioners, conducting usability testing, absence of UCD practitioners or their increased work load, and lack of documentation. The study also revealed methods utilised by industrial practitioners to tackle some of these challenges via iteration 0, parallel tracks and lightweight documentation. Industrial practitioners can utilise the description of integration challenges and corresponding practices in identifying potential challenges and proposed practices to deal with these anticipated challenges.

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          Most cited references 4

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          Designing for usability: key principles and what designers think

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            Agile Development Iterations and UI Design

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              Managing UCD within agile projects

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                Author and article information

                Affiliations
                The University of York

                Department of Computer Science

                York, UK.
                Contributors
                Conference
                September 2014
                September 2014
                : 100-109
                10.14236/ewic/HCI2014.14
                © Dina Salah et al. Published by BCS Learning and Development Ltd. Proceedings of the 28th International BCS Human Computer Interaction Conference (HCI 2014), Southport, UK

                This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

                Proceedings of the 28th International BCS Human Computer Interaction Conference (HCI 2014)
                HCI
                28
                Southport, UK
                9 - 12 September 2014
                Electronic Workshops in Computing (eWiC)
                BCS Human Computer Interaction Conference (HCI 2014)
                Product
                Product Information: 1477-9358 BCS Learning & Development
                Self URI (journal page): https://ewic.bcs.org/
                Categories
                Electronic Workshops in Computing

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