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      Tackling the Zombie Apocalypse: sensemaking in simulated disaster management

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      Proceedings of the 30th International BCS Human Computer Interaction Conference (HCI)

      Fusion

      11 - 15 July 2016

      Disaster Management, Teamwork, Collaboration, CSCW, Uncertainty, Emergency Response, Sensemaking, Communication Broker

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          Abstract

          In this paper, we report the design of a simulated disaster management exercise that is used to explore the manner in which teams of emergency responders make sense of unfamiliar, dynamic situations. The paper develops a notion of sensemaking that combines semantic (i.e., extracting meaning from cues in the environment) and pragmatic (i.e., recognising opportunities for courses of action). This notion of sensemaking is explored in a study in which teams of experienced emergency responders, organised into different command structures, deal with the spread of a threat on a University campus. The results indicate how the command structures affect the ability of the teams to employ semantic or pragmatic sensemaking. Implications for supporting emergency response are considered.

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          Most cited references 17

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          The Collapse of Sensemaking in Organizations: The Mann Gulch Disaster

           Karl Weick (1993)
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            Distance Matters

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              Some effects of certain communication patterns on group performance.

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                Author and article information

                Affiliations
                University of Birmingham

                School of Engineering

                Birmingham

                UK
                Contributors
                Conference
                July 2016
                July 2016
                : 1-10
                10.14236/ewic/HCI2016.16
                © Duffy et al. Published by BCS Learning and Development Ltd. Proceedings of British HCI 2016 Conference Fusion, Bournemouth, UK

                This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

                Proceedings of the 30th International BCS Human Computer Interaction Conference
                HCI
                30
                Bournemouth University, Poole, UK
                11 - 15 July 2016
                Electronic Workshops in Computing (eWiC)
                Fusion
                Product
                Product Information: 1477-9358 BCS Learning & Development
                Self URI (journal page): https://ewic.bcs.org/
                Categories
                Electronic Workshops in Computing

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