Blog
About

350
views
0
recommends
+1 Recommend
1 collections
    4
    shares
      • Record: found
      • Abstract: found
      • Conference Proceedings: found
      Is Open Access

      Cross-Platform Cross-Cultural User Experience

      1 , * , 1 , 1

      Proceedings of the 30th International BCS Human Computer Interaction Conference (HCI)

      Fusion

      11 - 15 July 2016

      Cross-Platform, Cross-Device, Cross-Cultural Studies, User Experience, Interusability, User Interfaces

      Read this article at

      Bookmark
          There is no author summary for this article yet. Authors can add summaries to their articles on ScienceOpen to make them more accessible to a non-specialist audience.

          Abstract

          Many interactive systems can be accessed across a range of different platforms, enabling cross-platform services and allowing users to migrate their tasks from one platform to another. The aim of this study is to investigate the culture-related experiential side of using multiple interactive systems across platforms by studying users from different cultural backgrounds. In this paper, we present our findings from a user study of five cross-platform services. We conducted the user study in Australia and Saudi Arabia. Participants in Australia and Saudi Arabia interacted with English and Arabic versions of the services respectively. We used think-aloud protocol, observation and questionnaires to gather data. During our experiments, each participant performed a set of inter-related tasks using a cross-platform service across two devices: laptop and mobile phone. We identified five objective cultural factors (direction, translation, meaning of icons, formatting, and typing interface) that influence cross-platform user experience. The power distance and uncertainty avoidance subjective cultural dimensions also influenced user perception of cross-platform services. Based on our findings and analyses, we propose a design model that encompasses these cultural factors to guide designing international cross-platform services.

          Related collections

          Most cited references 54

          • Record: found
          • Abstract: not found
          • Article: not found

          Measuring Usability with the USE Questionnaire

           AM Lund,  A.M. Lund,  A. Lund (2001)
            Bookmark
            • Record: found
            • Abstract: not found
            • Article: not found

            Crosscurrents: cultural dimensions and global Web user-interface design

              Bookmark
              • Record: found
              • Abstract: not found
              • Article: not found

              Measuring usability as quality of use

               Nigel Bevan (1995)
                Bookmark

                Author and article information

                Contributors
                Conference
                July 2016
                July 2016
                : 1-13
                Affiliations
                School of Computer Science & IT

                RMIT University, Australia
                Institute of Public Administration, Saudi Arabia
                Article
                10.14236/ewic/HCI2016.20
                © Majrashi et al. Published by BCS Learning and Development Ltd. Proceedings British HCI 2016 - Fusion, Bournemouth, UK.

                This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

                Proceedings of the 30th International BCS Human Computer Interaction Conference
                HCI
                30
                Bournemouth University, Poole, UK
                11 - 15 July 2016
                Electronic Workshops in Computing (eWiC)
                Fusion
                Product
                Product Information: 1477-9358BCS Learning & Development
                Self URI (journal page): https://ewic.bcs.org/
                Categories
                Electronic Workshops in Computing

                Comments

                Comment on this article