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      Correlating Cross-Platform Usability Problems with Eye Tracking Patterns

      Authors: , ,

      Publication date (Print):

      Conference name: Proceedings of the 30th International BCS Human Computer Interaction Conference (HCI)

      Conference theme: Fusion

      Conference date: 11 - 15 July 2016

      Keywords: User Testing, Eye Tracking, Cross-Platform, Cross-Device, Usability, Inter-Usability

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          Abstract

          Evaluating the cross-platform usability of multiple interactive systems has become increasingly essential. Despite eye tracking being used to supplement traditional usability assessment, there is little research on its use for cross-platform usability evaluation. Our exploratory study seeks relationship between eye-tracking metrics and cross-platform usability problems. We user-tested three cross-platform services and identified a set of usability problems. We separated the identified problems into traditional and cross-platform usability problems. Some of the cross-platform usability problems were associated with users’ eye-tracking patterns. We found that consistency on many levels is a major problem cross-platform and we recommend some considerations for evaluators to use as indicators to predict possible cross-platform usability problems.

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          Eye movements in reading and information processing: 20 years of research.

           Keith Rayner (1998)
          Recent studies of eye movements in reading and other information processing tasks, such as music reading, typing, visual search, and scene perception, are reviewed. The major emphasis of the review is on reading as a specific example of cognitive processing. Basic topics discussed with respect to reading are (a) the characteristics of eye movements, (b) the perceptual span, (c) integration of information across saccades, (d) eye movement control, and (e) individual differences (including dyslexia). Similar topics are discussed with respect to the other tasks examined. The basic theme of the review is that eye movement data reflect moment-to-moment cognitive processes in the various tasks examined. Theoretical and practical considerations concerning the use of eye movement data are also discussed.
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            Eye fixations and cognitive processes

             Marcel Just,  Patricia Carpenter (1976)
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              Computer interface evaluation using eye movements: methods and constructs

               Joseph Goldberg,  Xerxes Kotval (1999)
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                Author and article information

                Contributors
                Khalid Majrashi
                Margaret Hamilton
                Alexandra L. Uitdenbogerd
                Conference
                Publication date: July 2016
                Publication date (Print): July 2016
                Pages: 1-11
                Affiliations
                School of Computer Science & IT

                RMIT University, Australia
                Institute of Public Administration, Saudi Arabia
                DOI: 10.14236/ewic/HCI2016.40
                Copyright statement: © Majrashi et al. Published by BCS Learning and Development Ltd. Proceedings of British HCI 2016 Conference Fusion, Bournemouth, UK

                License:

                This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

                Conference name: Proceedings of the 30th International BCS Human Computer Interaction Conference
                Conference acronym: HCI
                Conference number: 30
                Conference location: Bournemouth University, Poole, UK
                Conference date: 11 - 15 July 2016
                Conference sponsor: Electronic Workshops in Computing (eWiC)
                Conference theme: Fusion
                Product
                Product Information: 1477-9358 BCS Learning & Development
                Self URI (journal page): https://ewic.bcs.org/
                Categories
                Series title: Electronic Workshops in Computing

                Data availability:

                ScienceOpen disciplines: Applied computer science, Computer science, Security & Cryptology, Graphics & Multimedia design, General computer science, Human-computer-interaction

                Keywords: Inter-Usability, Usability, Cross-Device, Cross-Platform, Eye Tracking, User Testing

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