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    Correlating Cross-Platform Usability Problems with Eye Tracking Patterns

    Authors: , ,

    Publication date (Print):

    Conference name: Proceedings of the 30th International BCS Human Computer Interaction Conference (HCI)

    Conference theme: Fusion

    Conference date: 11 - 15 July 2016

    Keywords: User Testing, Eye Tracking, Cross-Platform, Cross-Device, Usability, Inter-Usability

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        Abstract

        Evaluating the cross-platform usability of multiple interactive systems has become increasingly essential. Despite eye tracking being used to supplement traditional usability assessment, there is little research on its use for cross-platform usability evaluation. Our exploratory study seeks relationship between eye-tracking metrics and cross-platform usability problems. We user-tested three cross-platform services and identified a set of usability problems. We separated the identified problems into traditional and cross-platform usability problems. Some of the cross-platform usability problems were associated with users’ eye-tracking patterns. We found that consistency on many levels is a major problem cross-platform and we recommend some considerations for evaluators to use as indicators to predict possible cross-platform usability problems.

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        Eye movements in reading and information processing: 20 years of research.

         Keith Rayner (1998)
        Recent studies of eye movements in reading and other information processing tasks, such as music reading, typing, visual search, and scene perception, are reviewed. The major emphasis of the review is on reading as a specific example of cognitive processing. Basic topics discussed with respect to reading are (a) the characteristics of eye movements, (b) the perceptual span, (c) integration of information across saccades, (d) eye movement control, and (e) individual differences (including dyslexia). Similar topics are discussed with respect to the other tasks examined. The basic theme of the review is that eye movement data reflect moment-to-moment cognitive processes in the various tasks examined. Theoretical and practical considerations concerning the use of eye movement data are also discussed.
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          Eye fixations and cognitive processes

           Marcel Just,  Patricia Carpenter (1976)
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            Computer interface evaluation using eye movements: methods and constructs

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            Article 0 comments Cited 54 times – based on 0 reviews     Review now
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              Author and article information

              Affiliations
              School of Computer Science & IT

              RMIT University, Australia
              Institute of Public Administration, Saudi Arabia
              Contributors
              Khalid Majrashi
              Margaret Hamilton
              Alexandra L. Uitdenbogerd
              Conference
              Publication date: July 2016
              Publication date (Print): July 2016
              Pages: 1-11
              ID: 10.14236/ewic/HCI2016.40
              Copyright statement: © Majrashi et al. Published by BCS Learning and Development Ltd. Proceedings of British HCI 2016 Conference Fusion, Bournemouth, UK

              License:

              This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

              Conference name: Proceedings of the 30th International BCS Human Computer Interaction Conference
              Conference acronym: HCI
              Conference number: 30
              Conference location: Bournemouth University, Poole, UK
              Conference date: 11 - 15 July 2016
              Conference sponsor: Electronic Workshops in Computing (eWiC)
              Conference theme: Fusion
              Product
              Product Information: 1477-9358 BCS Learning & Development
              Self URI (journal page): https://ewic.bcs.org/
              Categories
              Series title: Electronic Workshops in Computing

              Link to data:

              ScienceOpen disciplines: Applied computer science, Computer science, Security & Cryptology, Graphics & Multimedia design, General computer science, Human-computer-interaction

              Keywords: Inter-Usability, Usability, Cross-Device, Cross-Platform, Eye Tracking, User Testing

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