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      Rethinking Decision Making in Complex Work Settings: Beyond Human Cognition to the Social Landscape

      proceedings-article
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      Proceedings of the 30th International BCS Human Computer Interaction Conference (HCI)
      Fusion
      11 - 15 July 2016
      Decision Making, Articulation Work, Managing Interdependencies, Air Traffic Control, Grounded Theory
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            Abstract

            This paper presents a fusion of ideas across disciplines to study and conceptualize decision making. Typically, decision making is approached as a cognitive process. Nevertheless, there is a growing shift in perception towards decision making as more than a cerebral activity to one being situated, embedded and embodied in the social landscape of work activities. Research addressing these aspects is still in its infancy and more work is required to develop the notions. The research presented in here makes a theoretical contribution to this shift. Taking a Computer Supported Cooperative Work (CSCW) perspective, this paper explores how decision making is articulated in the cooperative arrangement of a complex work setting. In the process, it explicates the situated, embedded and embodied nature of decision making. The paper reflects on conventional notions of decision making and demonstrates its differentiated nature during every day work performance in a real-world complex work setting.

            Content

            Author and article information

            Contributors
            Conference
            July 2016
            July 2016
            : 1-10
            Affiliations
            [0001]Middlesex University

            London, UK
            Article
            10.14236/ewic/HCI2016.47
            590174cd-ea2f-4ea2-aebe-012828c16839
            © Selvaraj et al. Published by BCS Learning and Development Ltd. Proceedings of British HCI 2016 Conference Fusion, Bournemouth, UK

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            Proceedings of the 30th International BCS Human Computer Interaction Conference
            HCI
            30
            Bournemouth University, Poole, UK
            11 - 15 July 2016
            Electronic Workshops in Computing (eWiC)
            Fusion
            History
            Product

            1477-9358 BCS Learning & Development

            Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2016.47
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Electronic Workshops in Computing

            Applied computer science,Computer science,Security & Cryptology,Graphics & Multimedia design,General computer science,Human-computer-interaction
            Decision Making,Air Traffic Control,Articulation Work,Grounded Theory,Managing Interdependencies

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