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      Enhancing Usability of Non-Trivial Online Forms through Modelling


      Proceedings of the 30th International BCS Human Computer Interaction Conference (HCI)


      11 - 15 July 2016

      Non-Trivial Online Form, usability concepts, usability guidelines, model, usability, online form design, form filling, ISO 9241



            This paper introduces the concept of Non Trivial Online Forms (N-TOFs). We characterise these forms in terms of their criticality to the life and well-being of individuals such as where they are the primary route to legal, financial, employment related, medical or other important transactions. The aim of the research is to develop a usability analysis model which will evaluate the N-TOF by engaging the form designer in reflecting upon characteristics of the form. From this an assessment of form usability quality will be measured against the ISO standard 9241: 210 on Human-centred design for interactive systems. Where possible this model based output would be formative helping the designer address areas needing improvement within an N-TOF as a whole or a section of an N-TOF.


            Author and article information

            July 2016
            July 2016
            : 1-8
            [0001]Cultural Communication and Computing Research Institute

            Sheffield Hallam University

            Cantor Building

            153 Arundel St Sheffield – S1 2NT, UK.
            © Majnu. Published by BCS Learning & Development. Proceedings of British HCI 2016 Fusion, Bournemouth

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            Proceedings of the 30th International BCS Human Computer Interaction Conference
            Bournemouth University, Poole, UK
            11 - 15 July 2016
            Electronic Workshops in Computing (eWiC)
            Product Information: 1477-9358BCS Learning & Development
            Self URI (journal page): https://ewic.bcs.org/
            Electronic Workshops in Computing


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