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ToARist: An Augmented Reality Tourism App created through User-Centred Design

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Proceedings of the 31st International BCS Human Computer Interaction Conference (HCI 2017) (HCI)

digital make-believe, with delegates considering our expansive

3 - 6 July 2017

Augmented reality, user-centred design, mobile, tourism, user study, system development

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      Abstract

      Through Augmented Reality (AR), virtual graphics can transform the physical world. This offers benefits to mobile tourism, where points of interest (POIs) can be annotated on a smartphone screen. Although several of these applications exist, usability issues can discourage adoption. User-centred design (UCD) solicits frequent feedback, often contributing to usable products. While AR mock-ups have been constructed through UCD, we develop a novel and functional tourism app. We solicit requirements through a synthesis of domain analysis, tourist observation and semi-structured interviews. Through four rounds of iterative development, users test and refine the app. The final product, dubbed ToARist, is evaluated by 20 participants, who engage in a tourism task around a UK city. Users regard the system as usable, but find technical issues can disrupt AR. We finish by reflecting on our design and critiquing the challenges of a strict user-centred methodology.

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      Online user survey on current mobile augmented reality applications

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          Visualization of off-screen objects in mobile augmented reality

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            Author and article information

            Affiliations
            Nurse Department of Computer Science

            University of Oxford, Oxford, UK
            Contributors
            Conference
            July 2017
            July 2017
            : 1-8
            10.14236/ewic/HCI2017.1
            © Williams et al. Published by BCS Learning and Development Ltd. Proceedings of British HCI 2017 – Digital Make-Believe. Sunderland, UK.

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            Proceedings of the 31st International BCS Human Computer Interaction Conference (HCI 2017)
            HCI
            31
            Sunderland, UK
            3 - 6 July 2017
            Electronic Workshops in Computing (eWiC)
            digital make-believe, with delegates considering our expansive
            Product
            Product Information: 1477-9358 BCS Learning & Development
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Electronic Workshops in Computing

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