Blog
About

196
views
0
recommends
+1 Recommend
1 collections
    12
    shares
      • Record: found
      • Abstract: found
      • Conference Proceedings: found
      Is Open Access

      Probing the Design Space of Usable Privacy Policies: A Qualitative Exploration of a Reimagined Privacy Policy

      , ,

      Electronic Visualisation and the Arts (EVA 2017) (EVA)

      Electronic Visualisation and the Arts

      11 – 13 July 2017

      Usable Privacy, Visual Design, Data Negotiations, Interviews, Human Data Interaction

      Read this article at

      Bookmark
          There is no author summary for this article yet. Authors can add summaries to their articles on ScienceOpen to make them more accessible to a non-specialist audience.

          Abstract

          This paper explores the design space of privacy policies through the prototyping of a ‘reimagined’ privacy policy for a UK media service. Privacy policies notify potential users about the data practices of a service and, in principle, enable users to make informed decisions about how their data is used. In practice, they are routinely ineffective, by design. In response to the persistent problems with the effectiveness of privacy policies we develop a prototype of a ‘reimagined’ privacy policy for a UK media service. We conduct several workshops with stakeholders to explore the problems with existing policies and identify how they could better balance industry and user needs and use these findings to prototype a new interactive policy design for the service. Our prototype presents a new visual design and added options and controls for data exchange. We conduct an exploratory study with potential service users to explore how the prototype compares with an existing policy, eliciting feedback on the visual design and control options before facilitating a discussion about users’ past experiences and needs in relation to the policy design space. Findings from the pilot study show participants appreciated key elements of the new design and valued the new options for sharing data with service providers and restricting data collection and use - negotiating ‘degrees of consent’. Findings suggest people felt more empowered by the design and this improved their impression of the service provider in terms of openness, fairness and trustworthiness. The paper contributes to HCI by advancing our understanding of the potential of the design space to increase engagement with privacy policies and in the data exchange process. This paper does not promote this design per se as a solution but uses it as a vehicle to discuss the potential of reimagining the design space for policies.

          Related collections

          Most cited references 16

          • Record: found
          • Abstract: not found
          • Article: not found

          Toward a Typology of Internet Users and Online Privacy Concerns

           Kim Sheehan (2002)
            Bookmark
            • Record: found
            • Abstract: not found
            • Conference Proceedings: not found

            The eyes have it: A task by data type taxonomy for information visualizations

              Bookmark
              • Record: found
              • Abstract: not found
              • Article: not found

              Human-Data Interaction: The Human Face of the Data-Driven Society

                Bookmark

                Author and article information

                Contributors
                Conference
                July 2017
                July 2017
                : 1-12
                Affiliations
                BBC Research and Development

                MediaCity, UK
                University of Nottingham

                Nottingham, UK
                Article
                10.14236/ewic/HCI2017.50
                © Jones et al. Published by BCS Learning and Development. Proceedings of British HCI 2017 – Digital Make-Believe, Sunderland, UK.

                This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

                Electronic Visualisation and the Arts (EVA 2017)
                EVA
                London, UK
                11 – 13 July 2017
                Electronic Workshops in Computing (eWiC)
                Electronic Visualisation and the Arts
                Product
                Product Information: 1477-9358BCS Learning & Development
                Self URI (journal page): https://ewic.bcs.org/
                Categories
                Electronic Workshops in Computing

                Comments

                Comment on this article