Clinicians’ Attitudes and Practices on Technology-Supported Notetaking: A Survey

In this paper we report the results of a web-based survey that was aimed at improving our understanding of therapists’ attitudes towards - and adoption of - technologies designed to support medical documentation. 310 valid responses from 28 countries were analysed. The PATCH scale was used to measure attitudes towards computers in healthcare. Significant differences in PATCH scores across the included countries were identified. 36% of the respondents used only paper for notetaking whereas 52% used both paper- and software-based approaches. Negative and positive experiences of employing the software tools were analysed together with the respondents’ suggestions for enhancing those tools. Overall, clinicians’ attitudes towards technology-supported notetaking were encouraging, although a number of technical issues remain to be solved.

Content

Author and article information

Contributors

Effie Lai-Chong Law

Annegret Hagenberg

Conference

Publication date: July 2017

Publication date (Print): July 2017

Pages: 1-12

Affiliations

[0001]University of Leicester

LE1 7RH Leicester

United Kingdom

Article

DOI: 10.14236/ewic/HCI2017.56

SO-VID: 7e198e58-8737-48fd-a979-f31ebd65aa24

License:

This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

Conference name: Electronic Visualisation and the Arts (EVA 2017)

Conference acronym: EVA

Conference number:

Conference location: London, UK

Conference date: 11 – 13 July 2017

Conference sponsor: Electronic Workshops in Computing (eWiC)

Conference theme: Electronic Visualisation and the Arts

History

Product

1477-9358 BCS Learning & Development

Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2017.56

Self URI (journal page): https://ewic.bcs.org/

References

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S. AtayD. ArikanF. YilmazN. AslanturkA. Uzun 2014 Nursing and midwifery students' attitudes to computer use in healthcare Nursing Practice Today, Quarterly 1 3 147 154
J.R. BarrettS.M. StrayerJ.R. Schubart 2004 Assessing medical residents' usage and perceived needs for personal digital assistants International Journal of Medical Informatics 73 25 34
D. C. Baumgart 2005 Personal digital assistants in health care: experienced clinicians in the palm of your hand The Lancet 366 9492 1210 1222
M. B. BuntinM. F. BurkeM. C. HoaglinD. Blumenthal 2011 The benefits of health information technology: a review of the recent literature shows predominantly positive results Health affairs 30 3 464 471
B. ChaudhryJ. WangS. WuM. MaglioneW. MojicaE. RothP. G. Shekelle 2006 Systematic review: impact of health information technology on quality, efficiency, and costs of medical care Annals of internal medicine 144 10 742 752
R. D. CorkW. M. DetmerC. P. Friedman 1998 Development and initial validation of an instrument to measure physicians' use of, knowledge about, and attitudes toward computers Journal of the American medical informatics association 5 2 164 176
C. C. Crawford 1925 Some experimental studies of the results of college note-taking The Journal of Educational Research 12 5 379 386
K. CresswellA. Sheikh 2013 Organizational issues in the implementation and adoption of health information technology innovations: an interpretative review International journal of medical informatics 82 5 e73 e86
N. L. DudekS. PappW. T. Gofton 2015 Going paperless? Issues in converting a surgical assessment tool to an electronic version Teaching and learning in medicine 27 3 274 279
D. EzendamR. M. BongersM. J. A. Jannink 2009 Systematic review of the effectiveness of mirror therapy in upper extremity function Disability & Rehabilitation 31 26 2135 49
G. FitzpatrickG. Ellingsen 2013 A review of 25 years of CSCW research in healthcare: contributions, challenges and future agendas Computer Supported Cooperative Work (CSCW) 22 4-6 609 665
M. E. FlanaganJ. J. SaleemL. G. MillitelloA. L. RussB. N. Doebbeling 2013 Paper-and computer-based workarounds to electronic health record use at three benchmark institutions Journal of the American Medical Informatics Association 20 e1 e59 e66
J.J. Gibson 1977 The Theory of Affordances R. ShawJ. Bransford Perceiving, Acting, and Knowing: Toward an Ecological Psychology 67 82 Hillsdale, NJ Erlbaum
A. HagenbergC. Carpenter 2014 Mirror visual feedback for phantom pain: international experience on modalities and adverse effects discussed by an expert panel: a Delphi study PM&R 6 8 708 715
R. H. HarperK. P. O'HaraA. J. SellenD. J. Duthie 1997 Toward the paperless hospital British journal of anaesthesia 78 6 762 767
M. HeintzE. L. C. LawS. Soleimani 2015a Paper or Pixel? Comparing Paper-and Tool-Based Participatory Design Approaches Proc. of IFIP TC 13 Conference on Human-Computer Interaction (INTERACT) 501 517 Springer
M. HeintzE. L.-C. LawC. ManoliZ. ZachariaS. A. van Riesen 2015b A survey on the usage of online labs in science education: Challenges and implications Proceedings of IEEE Global Engineering Education Conference (EDUCON), IEEE 827 835
S. HoubenM. FrostJ. E. Bardram 2015 Collaborative affordances of hybrid patient record technologies in medical work In Proc. of ACM Conference on Computer Supported Cooperative Work & Social Computing 785 797 ACM
S. S. JonesR. S. RudinT. PerryP. G. Shekelle 2014 Health information technology: an updated systematic review with a focus on meaningful use Annals of internal medicine 160 1 48 54
K. A. Kiewra 1989 A review of note-taking: The encoding-storage paradigm and beyond Educational Psychology Review 1 2 147 172
K. Kobayashi 2005 What limits the encoding effect of note-taking? A meta-analytic examination Contemporary Educational Psychology 30 2 242 262
F. LauC. KuziemskyM. PriceJ. Gardner 2010 A review on systematic reviews of health information system studies Journal of the American Medical Informatics Association 17 6 637 645
P. A. MuellerD. M. Oppenheimer 2016 Technology and note-taking in the classroom, boardroom, hospital room, and courtroom Trends in Neuroscience and Education 5 3 139 145
A. NajihaJ. AlagesanV. J. RathodP. Paranthaman 2015 Mirror Therapy: A Review of Evidence International Journal of Physiotherapy and Research 3 3 1086 90
J. NielsenR. Molich 1990 March Heuristic evaluation of user interfaces In Proceedings of the SIGCHI conference on Human factors in computing systems 249 256 ACM
T. OkaK. Matsushima 2016 March New design of a manipulator control interface that employs voice and multi-touch command In The Eleventh ACM/IEEE International Conference on Human Robot Interaction 487 488 IEEE Press
A. N. Oppenheim 2000 Questionnaire design, interviewing and attitude measurement. Bloomsbury Publishing
L. QuinnJ. Gordon 2003 Functional outcomes -Documentation for rehabilitation. Saunders (Elsevier Science) Louis, Missouri
V. S. RamachandranE. L. Altschuler 2009 The use of visual feedback, in particular mirror visual feedback, in restoring brain function Brain 132 7 1693 710
A. S. RothgangelS. M. BraunA. J. BeurskensR. J. SeitzD.T. Wade 2011 The clinical aspects of mirror therapy in rehabilitation: a systematic review of the literature International Journal of Rehabilitation Research 34 1 1 13
K J. SalehD.M. RadosevichR.A. Kassim et al 2002 Comparison of commonly used orthopaedic outcome measures using palm-top computers and paper surveys Journal of Orthopaedic Research, 20 1146 1151
A. J. SellenR. H. Harper 2003 The myth of the paperless office MIT press
E. M. StacyJ. Cain 2015 Note-taking and Handouts in The Digital Age American journal of pharmaceutical education 79 7 107
H. ThiemeJ. MehrholzM. PohlJ. BehrensC. Dohle 2012 Mirror therapy for improving motor function after stroke Cochrane Database of Systematic Reviews 3
N. R. WiardaM. R. McMinnM. A. PetersonJ. A. Gregor 2014 Use of technology for note taking and therapeutic alliance. Psychotherapy 51 3 443

Comments

Comment on this article

[1] S. L Adams 2015 Nurses Knowledge, Skills, and Attitude Toward Electronic Health Records (EHR) PhD Thesis for the Degree of Doctor of Nursing Practice Walden University

[2] S. AtayD. ArikanF. YilmazN. AslanturkA. Uzun 2014 Nursing and midwifery students' attitudes to computer use in healthcare Nursing Practice Today, Quarterly 1 3 147 154

[3] J.R. BarrettS.M. StrayerJ.R. Schubart 2004 Assessing medical residents' usage and perceived needs for personal digital assistants International Journal of Medical Informatics 73 25 34

[4] D. C. Baumgart 2005 Personal digital assistants in health care: experienced clinicians in the palm of your hand The Lancet 366 9492 1210 1222

[5] M. B. BuntinM. F. BurkeM. C. HoaglinD. Blumenthal 2011 The benefits of health information technology: a review of the recent literature shows predominantly positive results Health affairs 30 3 464 471

[6] B. ChaudhryJ. WangS. WuM. MaglioneW. MojicaE. RothP. G. Shekelle 2006 Systematic review: impact of health information technology on quality, efficiency, and costs of medical care Annals of internal medicine 144 10 742 752

[7] R. D. CorkW. M. DetmerC. P. Friedman 1998 Development and initial validation of an instrument to measure physicians' use of, knowledge about, and attitudes toward computers Journal of the American medical informatics association 5 2 164 176

[8] C. C. Crawford 1925 Some experimental studies of the results of college note-taking The Journal of Educational Research 12 5 379 386

[9] K. CresswellA. Sheikh 2013 Organizational issues in the implementation and adoption of health information technology innovations: an interpretative review International journal of medical informatics 82 5 e73 e86

[10] N. L. DudekS. PappW. T. Gofton 2015 Going paperless? Issues in converting a surgical assessment tool to an electronic version Teaching and learning in medicine 27 3 274 279

[11] D. EzendamR. M. BongersM. J. A. Jannink 2009 Systematic review of the effectiveness of mirror therapy in upper extremity function Disability & Rehabilitation 31 26 2135 49

[12] G. FitzpatrickG. Ellingsen 2013 A review of 25 years of CSCW research in healthcare: contributions, challenges and future agendas Computer Supported Cooperative Work (CSCW) 22 4-6 609 665

[13] M. E. FlanaganJ. J. SaleemL. G. MillitelloA. L. RussB. N. Doebbeling 2013 Paper-and computer-based workarounds to electronic health record use at three benchmark institutions Journal of the American Medical Informatics Association 20 e1 e59 e66

[14] J.J. Gibson 1977 The Theory of Affordances R. ShawJ. Bransford Perceiving, Acting, and Knowing: Toward an Ecological Psychology 67 82 Hillsdale, NJ Erlbaum

[15] A. HagenbergC. Carpenter 2014 Mirror visual feedback for phantom pain: international experience on modalities and adverse effects discussed by an expert panel: a Delphi study PM&R 6 8 708 715

[16] R. H. HarperK. P. O'HaraA. J. SellenD. J. Duthie 1997 Toward the paperless hospital British journal of anaesthesia 78 6 762 767

[17] M. HeintzE. L. C. LawS. Soleimani 2015a Paper or Pixel? Comparing Paper-and Tool-Based Participatory Design Approaches Proc. of IFIP TC 13 Conference on Human-Computer Interaction (INTERACT) 501 517 Springer

[18] M. HeintzE. L.-C. LawC. ManoliZ. ZachariaS. A. van Riesen 2015b A survey on the usage of online labs in science education: Challenges and implications Proceedings of IEEE Global Engineering Education Conference (EDUCON), IEEE 827 835

[19] S. HoubenM. FrostJ. E. Bardram 2015 Collaborative affordances of hybrid patient record technologies in medical work In Proc. of ACM Conference on Computer Supported Cooperative Work & Social Computing 785 797 ACM

[20] S. S. JonesR. S. RudinT. PerryP. G. Shekelle 2014 Health information technology: an updated systematic review with a focus on meaningful use Annals of internal medicine 160 1 48 54

[21] K. A. Kiewra 1989 A review of note-taking: The encoding-storage paradigm and beyond Educational Psychology Review 1 2 147 172

[22] K. Kobayashi 2005 What limits the encoding effect of note-taking? A meta-analytic examination Contemporary Educational Psychology 30 2 242 262

[23] F. LauC. KuziemskyM. PriceJ. Gardner 2010 A review on systematic reviews of health information system studies Journal of the American Medical Informatics Association 17 6 637 645

[24] P. A. MuellerD. M. Oppenheimer 2016 Technology and note-taking in the classroom, boardroom, hospital room, and courtroom Trends in Neuroscience and Education 5 3 139 145

[25] A. NajihaJ. AlagesanV. J. RathodP. Paranthaman 2015 Mirror Therapy: A Review of Evidence International Journal of Physiotherapy and Research 3 3 1086 90

[26] J. NielsenR. Molich 1990 March Heuristic evaluation of user interfaces In Proceedings of the SIGCHI conference on Human factors in computing systems 249 256 ACM

[27] T. OkaK. Matsushima 2016 March New design of a manipulator control interface that employs voice and multi-touch command In The Eleventh ACM/IEEE International Conference on Human Robot Interaction 487 488 IEEE Press

[28] A. N. Oppenheim 2000 Questionnaire design, interviewing and attitude measurement. Bloomsbury Publishing

[29] L. QuinnJ. Gordon 2003 Functional outcomes -Documentation for rehabilitation. Saunders (Elsevier Science) Louis, Missouri

[30] V. S. RamachandranE. L. Altschuler 2009 The use of visual feedback, in particular mirror visual feedback, in restoring brain function Brain 132 7 1693 710

[31] A. S. RothgangelS. M. BraunA. J. BeurskensR. J. SeitzD.T. Wade 2011 The clinical aspects of mirror therapy in rehabilitation: a systematic review of the literature International Journal of Rehabilitation Research 34 1 1 13

[32] K J. SalehD.M. RadosevichR.A. Kassim et al 2002 Comparison of commonly used orthopaedic outcome measures using palm-top computers and paper surveys Journal of Orthopaedic Research, 20 1146 1151

[33] A. J. SellenR. H. Harper 2003 The myth of the paperless office MIT press

[34] E. M. StacyJ. Cain 2015 Note-taking and Handouts in The Digital Age American journal of pharmaceutical education 79 7 107

[35] H. ThiemeJ. MehrholzM. PohlJ. BehrensC. Dohle 2012 Mirror therapy for improving motor function after stroke Cochrane Database of Systematic Reviews 3

[36] N. R. WiardaM. R. McMinnM. A. PetersonJ. A. Gregor 2014 Use of technology for note taking and therapeutic alliance. Psychotherapy 51 3 443

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