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      Understanding User Requirements and Expectations for Car/Ride Sharing Smartwatch Apps

      1 , 1 , 2 , 1

      Proceedings of the 31st International BCS Human Computer Interaction Conference (HCI 2017) (HCI)

      digital make-believe, with delegates considering our expansive

      3 - 6 July 2017

      Sharing economy, Car/ride sharing, Smartwatch apps, Survey, User experience study

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          Abstract

          Car/ride sharing concepts are getting more and more popular, mainly due to the more economical and environment-friendly nature. Most of the popular car/ride service providers offer specialized mobile apps so that users can access their services anywhere anytime. Recently, few of these providers have also launched smartwatch apps for a quick and flexible access. Due to the new medium and the given constrains of smartwatches (e.g., small size, dependency on mobile, etc.), user studies are needed to be done in order to properly find out user requirements and expectations. In this work, we conducted three surveys (to find out user requirements and expectations) and a two-months long study with two users (to get user experience feedback over a long period of time). The feedbacks of these surveys and the user study can help researchers and designers in making design and development decisions for future versions of this kind of apps.

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          Most cited references 8

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          The sharing economy: Why people participate in collaborative consumption

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            Community structure and collaborative consumption: A routine activity approach

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              The Mesh: Why the Future of Business is Sharing

               L. Gansky (2010)
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                Author and article information

                Contributors
                Conference
                July 2017
                July 2017
                : 1-5
                Affiliations
                Computer Graphics and HCI Group,

                University of Kaiserslautern, 67663 – Kaiserslautern, Germany
                Information Technology Department,

                Mutah University, Al Karak, Jordan
                Article
                10.14236/ewic/HCI2017.90
                © Humayoun et al. Published by BCS Learning and Development Ltd. Proceedings of British HCI 2017 – Digital Make-Believe. Sunderland, UK.

                This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

                Proceedings of the 31st International BCS Human Computer Interaction Conference (HCI 2017)
                HCI
                31
                Sunderland, UK
                3 - 6 July 2017
                Electronic Workshops in Computing (eWiC)
                digital make-believe, with delegates considering our expansive
                Product
                Product Information: 1477-9358BCS Learning & Development
                Self URI (journal page): https://ewic.bcs.org/
                Categories
                Electronic Workshops in Computing

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