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      A Prototype Design for a Virtual Hospice and Initial Usability Study

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      Proceedings of the 32nd International BCS Human Computer Interaction Conference (HCI)

      Human Computer Interaction Conference

      4 - 6 July 2018

      Hospice, palliative care, virtual hospice, usability testing

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            Abstract

            Hospice provides physical, social, emotional and spiritual care for people with life-shortening illness. Providing equitable access to services is becoming increasingly difficult for all hospices due to a rising number of people living longer with life-shortening illness and limited healthcare resources. Consequently, hospices are increasingly looking at ways of using technology to deliver services over a distance. This paper presents a prototype design for a web-based system (‘virtual hospice’) to improve access to services provided by Highland Hospice in the UK, and an initial usability study involving three elderly male patients. Participants completed most of the usability tasks, made positive comments, and would definitely or likely recommend the system to people who might benefit from it. The findings were translated into recommended changes to the virtual hospice, and may be helpful for other HCI designers and researchers working in this area.

            Content

            Author and article information

            Contributors
            Conference
            July 2018
            July 2018
            : 1-5
            Affiliations
            [0001]The Glasgow School of Art

            Moray, UK
            [0002]openbrolly

            Moray, UK
            Article
            10.14236/ewic/HCI2018.106
            03400daa-e123-4dc0-bdb7-be1c06f6473c
            © Taylor et al. Published by BCS Learning and Development Ltd. Proceedings of British HCI 2018. Belfast, UK.

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            Proceedings of the 32nd International BCS Human Computer Interaction Conference
            HCI
            32
            Belfast, UK
            4 - 6 July 2018
            Electronic Workshops in Computing (eWiC)
            Human Computer Interaction Conference
            Product
            Product Information: 1477-9358BCS Learning & Development
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Electronic Workshops in Computing

            References

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