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      The Impact of Design on Feelings of Trust of Online Information for Family Caregivers of People with Dementia

      , ,

      Proceedings of the 32nd International BCS Human Computer Interaction Conference (HCI)

      Human Computer Interaction Conference

      4 - 6 July 2018

      Family caregiver, dementia, online information, trust, interface design, UI/UX

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          There is no author summary for this article yet. Authors can add summaries to their articles on ScienceOpen to make them more accessible to a non-specialist audience.

          Abstract

          CARE-RATE is an online assistive-tool being created to support caregivers in searching for information that fits their individualized needs. As the use of the web for information continues to expand, the issue of how to trust online information is a key concern for caregivers of people with dementia. Several studies have been conducted exploring how website design affects trust, however, no work has been done for interface design for caregivers of people with dementia. This research explores what design features may significantly impact trust for family caregivers of people with dementia. 20 at-home caregivers will be asked to complete a set of search-based tasks through CARE-RATE. Half of the participants will be exposed to a standard search engine results page (SERP), while the other half will be given a SERP with additional information such as ratings from other caregivers, transparency of the author/organization, and images associated with the content. The data derived from this study will be consolidated into a modified Lens Model to further understand how cues impact source selection and trust and, subsequently, integrated into CARE-RATE’s interface design.

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          Most cited references 23

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          Trust and Managerial Problem Solving

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                Author and article information

                Contributors
                Conference
                July 2018
                July 2018
                : 1-6
                Affiliations
                Systems Design Engineering, University of Waterloo

                200 University Ave W

                Waterloo, Ontario Canada N2L 3G1
                Systems Design Engineering, University of Waterloo & Research Institute for Aging

                200 University Ave W

                Waterloo, Ontario Canada N2L 3G1
                Computer Science, University of Toronto

                550 University Avenue

                Toronto, Ontario Canada M5G 2A2
                Article
                10.14236/ewic/HCI2018.125
                © Hussein et al. Published by BCS Learning and Development Ltd. Proceedings of British HCI 2018. Belfast, UK.

                This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

                Proceedings of the 32nd International BCS Human Computer Interaction Conference
                HCI
                32
                Belfast, UK
                4 - 6 July 2018
                Electronic Workshops in Computing (eWiC)
                Human Computer Interaction Conference
                Product
                Product Information: 1477-9358BCS Learning & Development
                Self URI (journal page): https://ewic.bcs.org/
                Categories
                Electronic Workshops in Computing

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