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      The Impact of Design on Feelings of Trust of Online Information for Family Caregivers of People with Dementia

      , ,
      Proceedings of the 32nd International BCS Human Computer Interaction Conference (HCI)
      Human Computer Interaction Conference
      4 - 6 July 2018
      Family caregiver, dementia, online information, trust, interface design, UI/UX


            CARE-RATE is an online assistive-tool being created to support caregivers in searching for information that fits their individualized needs. As the use of the web for information continues to expand, the issue of how to trust online information is a key concern for caregivers of people with dementia. Several studies have been conducted exploring how website design affects trust, however, no work has been done for interface design for caregivers of people with dementia. This research explores what design features may significantly impact trust for family caregivers of people with dementia. 20 at-home caregivers will be asked to complete a set of search-based tasks through CARE-RATE. Half of the participants will be exposed to a standard search engine results page (SERP), while the other half will be given a SERP with additional information such as ratings from other caregivers, transparency of the author/organization, and images associated with the content. The data derived from this study will be consolidated into a modified Lens Model to further understand how cues impact source selection and trust and, subsequently, integrated into CARE-RATE’s interface design.


            Author and article information

            July 2018
            July 2018
            : 1-6
            [0001]Systems Design Engineering, University of Waterloo

            200 University Ave W

            Waterloo, Ontario Canada N2L 3G1
            [0002]Systems Design Engineering, University of Waterloo & Research Institute for Aging

            200 University Ave W

            Waterloo, Ontario Canada N2L 3G1
            [0003]Computer Science, University of Toronto

            550 University Avenue

            Toronto, Ontario Canada M5G 2A2
            © Hussein et al. Published by BCS Learning and Development Ltd. Proceedings of British HCI 2018. Belfast, UK.

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            Proceedings of the 32nd International BCS Human Computer Interaction Conference
            Belfast, UK
            4 - 6 July 2018
            Electronic Workshops in Computing (eWiC)
            Human Computer Interaction Conference

            1477-9358 BCS Learning & Development

            Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2018.125
            Self URI (journal page): https://ewic.bcs.org/
            Electronic Workshops in Computing

            Applied computer science,Computer science,Security & Cryptology,Graphics & Multimedia design,General computer science,Human-computer-interaction
            Family caregiver,dementia,online information,trust,interface design,UI/UX


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