Motivations in the Sharing Economy: A Study of Profit and Non-profit Services in the Tourism Context

This paper reports on a study of motivations for the use of product service system category in the sharing economy. We interviewed service providers of these systems, profit and non-profit in the tourism context, to obtain different perspectives and to determine if providers are matching their system designs to the drivers of the new economy. We found that the motives implicit in providers’ explanations of their systems' designs experience are extremely positive and reliable. Providers interviewed do not place emphasis on intrinsic motivations such as environmental sustainability. We discuss the divergent provider’s motives and will suggest future work implications for the design for collaborative economy community.

Content

Author and article information

Contributors

Greicy K Silva

Claudia Silva

Conference

Publication date: July 2018

Publication date (Print): July 2018

Pages: 1-5

Affiliations

[0001]Faculty of Sciences & Technology (UNL)

Lisbon, 2267057, Portugal

[0002]Madeira Interactive

Technologies Institute

Funchal, 2267057, Portugal

Article

DOI: 10.14236/ewic/HCI2018.136

SO-VID: 93e3463a-1cfa-4f81-977a-535f9cfbcffe

Copyright statement: © Silva et al. Published by BCS Learning and Development Ltd. Proceedings of British HCI 2018. Belfast, UK.

License:

This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

Conference name: Proceedings of the 32nd International BCS Human Computer Interaction Conference

Conference acronym: HCI

Conference number: 32

Conference location: Belfast, UK

Conference date: 4 - 6 July 2018

Conference sponsor: Electronic Workshops in Computing (eWiC)

Conference theme: Human Computer Interaction Conference

Product

Product Information: 1477-9358BCS Learning & Development

Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2018.136

Self URI (journal page): https://ewic.bcs.org/

References

Russell Belk 2010 Sharing Journal of Consumer Research 36 5 715 734
Victoria BellottiAlexander AmbardDaniel TurnerChristina GossmannKamila DemkovaJohn M Carroll 2015 A Muddle of Models of Motivation for Using Peer-to-Peer Economy Systems Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems ACM 1085 1094
Rachel Botsman 2015 The Changing Rules of Trust in the Digital Age Harvard Business Review March 29 2017 from http://hbr.org/2015/10/the-changing-rules-of-trust-in-the-digital-age
Rachel BotsmanRoo Rogers 2010 Beyond Zipcar: Collaborative Consumption Harvard Business Review June 14 2017 from http://hbr.org/2010/10/beyond-zipcar-collaborative-consumption
Rachel BotsmanRoo Rogers 2011 What’s mine is yours: how collaborative consumption is changing the way we live Collins, London
Virginia BraunVictoria Clarke 2006 Using thematic analysis in psychology Qualitative Research in Psychology 3 2 77 101
Jeffery BrayNick JohnsDavid Kilburn 2011 An Exploratory Study into the Factors Impeding Ethical Consumption Journal of Business Ethics 98 4 597 608
Coye Cheshire 2011 Online Trust, Trustworthiness, or Assurance? Daedalus 140 49 58
Edward DeciRichard Ryan 1985 Intrinsic Motivation and Self-Determination in Human Behavior
Tawanna R DillahuntAmelia R. Malone 2015 The Promise of the Sharing Economy Among Disadvantaged Communities Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems ACM 2285 2294
Tawanna R. DillahuntXinyi WangEarnest WheelerHao Fei ChengBrent HechtHaiyi Zhu 2017 The Sharing Economy in Computing: A Systematic Literature Review Proc. ACM Hum.-Comput. Interact 1, CSCW 38 1 38:26
Dianne DredgeSzilvia Gyimóthy 2017 Collaborative Economy and Tourism: Perspectives, Politics, Policies and Prospects Springer
Koen FrenkenJuliet Schor Putting the sharing economy into perspective Environmental Innovation and Societal Transitions 7 8
Giana M. EckhardtRussell BelkTimothy M. Devinney 2010 Why don’t consumers consume ethically? - Eckhardt - 2010 - Journal of Consumer Behaviour - Wiley Online Library June 14 2017 from http://onlinelibrary.wiley.com/doi/10.1002/cb.332/full
Cindy Yoonjoung Heo 2016 Sharing economy and prospects in tourism research ResearchGate 22 2017 from http://www.researchgate.net/publication/295825703_Sharing_economy_and_prospects_in_tourism_research
Juho HamariMimmi SjöklintAntti Ukkonen 2015 The Sharing Economy: Why People Participate in Collaborative Consumption ResearchGate May 30 2017 from http://www.researchgate.net/publication/255698095_The_Sharing_Economy_Why_People_Participate_in_Collaborative_Consumption
Siegwart Lindenberg. 2001. Intrinsic Motivation in a New Light. Kyklos 54, 2 3: 317 342
Andrea ProtheroSusan DobschaJim Freund 2011 Sustainable Consumption: Opportunities for Consumer Research and Public Policy Social Science Research Network Rochester, NY
Niklas Luhmann 2000 ‘Familiarity, Confidence, Trust: Problems and Alternatives’ Diego Gambetta Trust: Making and Breaking Cooperative Relations electronic edition Department of Sociology, University of Oxford chapter 6 94 107

Comments

Comment on this article

[1] Russell Belk 2010 Sharing Journal of Consumer Research 36 5 715 734

[2] Victoria BellottiAlexander AmbardDaniel TurnerChristina GossmannKamila DemkovaJohn M Carroll 2015 A Muddle of Models of Motivation for Using Peer-to-Peer Economy Systems Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems ACM 1085 1094

[3] Rachel Botsman 2015 The Changing Rules of Trust in the Digital Age Harvard Business Review March 29 2017 from http://hbr.org/2015/10/the-changing-rules-of-trust-in-the-digital-age

[4] Rachel BotsmanRoo Rogers 2010 Beyond Zipcar: Collaborative Consumption Harvard Business Review June 14 2017 from http://hbr.org/2010/10/beyond-zipcar-collaborative-consumption

[5] Rachel BotsmanRoo Rogers 2011 What’s mine is yours: how collaborative consumption is changing the way we live Collins, London

[6] Virginia BraunVictoria Clarke 2006 Using thematic analysis in psychology Qualitative Research in Psychology 3 2 77 101

[7] Jeffery BrayNick JohnsDavid Kilburn 2011 An Exploratory Study into the Factors Impeding Ethical Consumption Journal of Business Ethics 98 4 597 608

[8] Coye Cheshire 2011 Online Trust, Trustworthiness, or Assurance? Daedalus 140 49 58

[9] Edward DeciRichard Ryan 1985 Intrinsic Motivation and Self-Determination in Human Behavior

[10] Tawanna R DillahuntAmelia R. Malone 2015 The Promise of the Sharing Economy Among Disadvantaged Communities Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems ACM 2285 2294

[11] Tawanna R. DillahuntXinyi WangEarnest WheelerHao Fei ChengBrent HechtHaiyi Zhu 2017 The Sharing Economy in Computing: A Systematic Literature Review Proc. ACM Hum.-Comput. Interact 1, CSCW 38 1 38:26

[12] Dianne DredgeSzilvia Gyimóthy 2017 Collaborative Economy and Tourism: Perspectives, Politics, Policies and Prospects Springer

[13] Koen FrenkenJuliet Schor Putting the sharing economy into perspective Environmental Innovation and Societal Transitions 7 8

[14] Giana M. EckhardtRussell BelkTimothy M. Devinney 2010 Why don’t consumers consume ethically? - Eckhardt - 2010 - Journal of Consumer Behaviour - Wiley Online Library June 14 2017 from http://onlinelibrary.wiley.com/doi/10.1002/cb.332/full

[15] Cindy Yoonjoung Heo 2016 Sharing economy and prospects in tourism research ResearchGate 22 2017 from http://www.researchgate.net/publication/295825703_Sharing_economy_and_prospects_in_tourism_research

[16] Juho HamariMimmi SjöklintAntti Ukkonen 2015 The Sharing Economy: Why People Participate in Collaborative Consumption ResearchGate May 30 2017 from http://www.researchgate.net/publication/255698095_The_Sharing_Economy_Why_People_Participate_in_Collaborative_Consumption

[17] Siegwart Lindenberg. 2001. Intrinsic Motivation in a New Light. Kyklos 54, 2 3: 317 342

[18] Andrea ProtheroSusan DobschaJim Freund 2011 Sustainable Consumption: Opportunities for Consumer Research and Public Policy Social Science Research Network Rochester, NY

[19] Niklas Luhmann 2000 ‘Familiarity, Confidence, Trust: Problems and Alternatives’ Diego Gambetta Trust: Making and Breaking Cooperative Relations electronic edition Department of Sociology, University of Oxford chapter 6 94 107