Designing Human-Robot Interaction for Dependent Elderlies: a Living Lab Approach

This paper describes the design and evaluation process of a mobile social robotic solution for elderlies, following a living lab approach. The living lab approach combines the principles of human-centred approach and participatory design. The research question at the heart of this study is whether a proper understanding of needs and participation of stakeholders in the design process ensures usefulness and acceptance of the solution. Informed by fieldwork in a retirement home, a prototype of human-robot interaction has been iteratively designed and evaluated with the participation of users. This HRI design serves as the basis to examine the practical acceptance this social robot interaction, as a first step to a broader reflection about the social acceptability of social robots. The first insights of this study are presented in this paper.

Content

Author and article information

Contributors

Karine Lan Hing Ting

Mustapha Derras

Dimitri Voilmy

Conference

Publication date: July 2018

Publication date (Print): July 2018

Pages: 1-5

Affiliations

[0001]ROSAS/ICD, UMR 6281

Troyes University of Technology

12 rue Marie Curie, Troyes

[0002]Berger Levrault

892 rue Yves Kermen

92100 Boulogne-Billancourt

Article

DOI: 10.14236/ewic/HCI2018.142

SO-VID: 96256436-a04a-4d47-b59a-4ab368b4ac64

License:

This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

Conference name: Proceedings of the 32nd International BCS Human Computer Interaction Conference

Conference acronym: HCI

Conference number: 32

Conference location: Belfast, UK

Conference date: 4 - 6 July 2018

Conference sponsor: Electronic Workshops in Computing (eWiC)

Conference theme: Human Computer Interaction Conference

History

Product

1477-9358 BCS Learning & Development

Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2018.142

Self URI (journal page): https://ewic.bcs.org/

References

L. Bannon 2011 Reimagining HCI: Toward a More Human-Centered Perspective Interactions 18 4 50 57
Liam Bannon 2011 Re-framing HCI: From human-computer interaction to human-centred interaction design
R. BemelmansGert Jan GelderblomPieter JonkerLuc de Witte 2012 Socially Assistive Robots in Elderly Care: A Systematic Review into Effects and Effectiveness Journal of the American Medical Directors Association 13 2 114 120
A. BilyeaN. SethS. NesathuraiH.A. Abdullah Robotic assistants in personal care: A scoping review Medical Engineering & Physics 49 1 6
T. BratteteigI. Wagner 2016 Unpacking the Notion of Participation in Participatory Design Comput. Supported Coop. Work 25 6 425 475
J. BroekensM. HeerinkH. Rosendal 2009 Assistive social robots in elderly care: a review Gerontechnology 8 2 94 103
M. M.A. de GraafS. Ben AllouchT. Klamer 2015 Sharing a life with Harvey: Exploring the acceptance of and relationship-building with a social robot Computers in Human Behavior 43 1 14
J. HeinzmannA. Zelinsky 2000 Building Human-Friendly Robot Systems J.M. HollerbachD.E. Koditschek Robotics Research Springer London
J. Nielsen 1994 Usability engineering Morgan Kaufmann Publishers Inc San Francisco, CA
J. PineauM. MontemerloM. PollackN. RoyS. Thrun 2003 Towards robotic assistants in nursing homes: Challenges and results Robotics and Autonomous Systems 42 271 281
D. Randall 2007 Richard Harper, Mark Rouncefield Fieldwork for Design: Theory and Practice April 2007
M. ShishehgarDonald KerrJacqueline Blake 2018 A systematic review of research into how robotic technology can help older people Smart Health
D. Voilmy 2017 Les « living labs » et la conception participative : l’exemple d’ActivAgeing, numéro spécial : Les gérontechnologies, mythe ou réalité ?, Retraite et Société, n°75 125 136
M. ZinnBernard RothOussama KhatibJ. Kenneth Salisbury 2004 A New Actuation Approach for Human Friendly Robot Design The International Journal of Robotics Research 23 4-5 379 398

Comments

Comment on this article

[1] L. Bannon 2011 Reimagining HCI: Toward a More Human-Centered Perspective Interactions 18 4 50 57

[2] Liam Bannon 2011 Re-framing HCI: From human-computer interaction to human-centred interaction design

[3] R. BemelmansGert Jan GelderblomPieter JonkerLuc de Witte 2012 Socially Assistive Robots in Elderly Care: A Systematic Review into Effects and Effectiveness Journal of the American Medical Directors Association 13 2 114 120

[4] A. BilyeaN. SethS. NesathuraiH.A. Abdullah Robotic assistants in personal care: A scoping review Medical Engineering & Physics 49 1 6

[5] T. BratteteigI. Wagner 2016 Unpacking the Notion of Participation in Participatory Design Comput. Supported Coop. Work 25 6 425 475

[6] J. BroekensM. HeerinkH. Rosendal 2009 Assistive social robots in elderly care: a review Gerontechnology 8 2 94 103

[7] M. M.A. de GraafS. Ben AllouchT. Klamer 2015 Sharing a life with Harvey: Exploring the acceptance of and relationship-building with a social robot Computers in Human Behavior 43 1 14

[8] J. HeinzmannA. Zelinsky 2000 Building Human-Friendly Robot Systems J.M. HollerbachD.E. Koditschek Robotics Research Springer London

[9] J. Nielsen 1994 Usability engineering Morgan Kaufmann Publishers Inc San Francisco, CA

[10] J. PineauM. MontemerloM. PollackN. RoyS. Thrun 2003 Towards robotic assistants in nursing homes: Challenges and results Robotics and Autonomous Systems 42 271 281

[11] D. Randall 2007 Richard Harper, Mark Rouncefield Fieldwork for Design: Theory and Practice April 2007

[12] M. ShishehgarDonald KerrJacqueline Blake 2018 A systematic review of research into how robotic technology can help older people Smart Health

[13] D. Voilmy 2017 Les « living labs » et la conception participative : l’exemple d’ActivAgeing, numéro spécial : Les gérontechnologies, mythe ou réalité ?, Retraite et Société, n°75 125 136

[14] M. ZinnBernard RothOussama KhatibJ. Kenneth Salisbury 2004 A New Actuation Approach for Human Friendly Robot Design The International Journal of Robotics Research 23 4-5 379 398

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