Evaluating the Usefulness of the Adapted Thematic Analysis in the Process of Design

A number of HCI studies reported thematic analysis method as a useful tool for evaluating existing technologies and informing design of new technologies. Whilst these studies reported on the resulting designs, they lacked detailed account about the use of the method itself or how the output of the method was linked to proposed designs. To explore this ‘knowledge gap’, thematic analysis method was applied to a data set resulting from semi-structured interviews conducted with five families. The adaptation of the thematic analysis approach led to a new ‘output’ in which findings were structured into a Design Map consisting of Categories, Themes and Codes. The usefulness of this Design Map in the process of design was evaluated in a study conducted with participants studying design at an undergraduate level. This paper describes the rationale for using Lean UX approach to refine the aims of the study and reports results from the Exit Questionnaires aiming to elicit participants’ opinions about the use of a Design Map in the process of design.

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Nela Brown

Conference

Publication date: July 2018

Publication date (Print): July 2018

Pages: 1-5

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[0001]University of Greenwich

Old Royal Naval College

Park Row, London SE10 9LS

Article

DOI: 10.14236/ewic/HCI2018.145

SO-VID: ff21ac65-cdcb-41bb-8371-ccaa8bd7a7c6

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This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

Conference name: Proceedings of the 32nd International BCS Human Computer Interaction Conference

Conference acronym: HCI

Conference number: 32

Conference location: Belfast, UK

Conference date: 4 - 6 July 2018

Conference sponsor: Electronic Workshops in Computing (eWiC)

Conference theme: Human Computer Interaction Conference

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1477-9358 BCS Learning & Development

Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2018.145

Self URI (journal page): https://ewic.bcs.org/

References

R.E. Boyatzis 1998 Transforming qualitative information: thematic analysis and code development SAGE Publications, Inc
V. BraunV. Clarke 2006 Using thematic analysis in psychology Qualitative Research in Psychology 3 2 77 101
N. BrownT. Stockman 2013 Examining the Use of Thematic Analysis as a Tool for Informing Design of New Family Communication Technologies Proceedings of the BCS-HCI 2013, The 27thInternational BCS Human Computer Interaction Conference: The Internet of Things Uxbridge, UK 9-13, September 2013
G. Constable 2015 Business assumptions exercise http://giffconstable.com/2011/12/business-assumptions-exercise/ (28 March 2018)
E. de Bono 1999 Six Thinking Hats Back Bay Books NY
E. de Bono 1970 Lateral Thinking: Creativity Step by Step Harper Colophon NY
Melonio G.A. DoderoR. GennariS. Torello 2014 Gamified co-design with cooperative learning In Proceedings of CHI 2014 Toronto, Ontario, Canada April 26-May 1 2014 ACM
J. FeredayE. Muir-Cochrane 2006 Demonstrating Rigor Using Thematic Analysis: A Hybrid Approach of Inductive and Deductive Coding and Theme Development International Journal of Qualitative Methods (IJQM) 5 1 80 92
J. GothelfJ. Seiden 2013 Lean UX: Applying Lean Principles to Improve User Experience The Lean Series. O’Reilly Media, Inc 1005 Gravenstein Highway North, Sebastopol, CA
F. GüldenpfennigW. ReitbergerG. Fitzpatrick 2012 Of Unkempt Hair, Dirty Shirts and Smiling Faces: Capturing Behind the Mobile Camera Proceedings of NordiCHI’12 Copenhagen, Denmark 14-17 October 2012 298 307
H. JoffeL. Yardley 2004 Content and thematic analysis D.F. MarksL. Yardley (eds) Research Methods for Clinical and Health Psychology London Sage Publications 56 67
A.G. Money 2008 Older Adults’ Experiences of Interacting with Online Forms. Workshop on HCI and the Older population Proceedings of the BCS-HCI 2008, The 22nd British HCI Group Annual Conference on People and Computers XXII: Culture, Creativity, Interaction – Volume 2 Liverpool John Moores University UK 1-5 September 2008 27 28
O. Pykhtina 2012 Magic Land: The Design and Evaluation of an Interactive Tabletop Supporting Therapeutic Play with Children Proceedings of the ACM Conference on Designing Interactive Systems (DIS) Newcastle, UK 11-15 June 2012 136 145
B. Rohrmann 2007 Verbal qualifiers for rating scales: Sociolinguistic considerations and psychometric data. Technical report institutionUniversity of Melbourne Australia
A. Tanaka 2012 Survey and Thematic Analysis Approach as Input to the Design of Mobile Music GUIs Proceedings of the NIME’12. University of Michigan, Ann Arbour USA 21-23 May 2012
N. Toth 2012 Teenagers Talking About Energy: Using Narrative Methods to Inform Design Proceedings of the CHI ’12 Austin, TX, USA 5-10 May 2012 2171 2176
W. M. Vagias 2006 Likert-type scale response anchors. Technical report institutionClemson International Institute for Tourism & Research Development, Department of Parks, Recreation and Tourism Management. Clemson University http://www1.maine.gov/doe/arts/documents/likert-typeresponseanchors2.pdf (28 March 2018)
L. A. LiikkanenH. KilpioL. SvanM. Hiltunen 2014 Leanux: the next generation of user-centered agile development? In NordiCHI’14. Proceedings of the 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational 1095 1100 New York, NY, USA 2014 ACM

Comments

Comment on this article

[1] R.E. Boyatzis 1998 Transforming qualitative information: thematic analysis and code development SAGE Publications, Inc

[2] V. BraunV. Clarke 2006 Using thematic analysis in psychology Qualitative Research in Psychology 3 2 77 101

[3] N. BrownT. Stockman 2013 Examining the Use of Thematic Analysis as a Tool for Informing Design of New Family Communication Technologies Proceedings of the BCS-HCI 2013, The 27thInternational BCS Human Computer Interaction Conference: The Internet of Things Uxbridge, UK 9-13, September 2013

[4] G. Constable 2015 Business assumptions exercise http://giffconstable.com/2011/12/business-assumptions-exercise/ (28 March 2018)

[5] E. de Bono 1999 Six Thinking Hats Back Bay Books NY

[6] E. de Bono 1970 Lateral Thinking: Creativity Step by Step Harper Colophon NY

[7] Melonio G.A. DoderoR. GennariS. Torello 2014 Gamified co-design with cooperative learning In Proceedings of CHI 2014 Toronto, Ontario, Canada April 26-May 1 2014 ACM

[8] J. FeredayE. Muir-Cochrane 2006 Demonstrating Rigor Using Thematic Analysis: A Hybrid Approach of Inductive and Deductive Coding and Theme Development International Journal of Qualitative Methods (IJQM) 5 1 80 92

[9] J. GothelfJ. Seiden 2013 Lean UX: Applying Lean Principles to Improve User Experience The Lean Series. O’Reilly Media, Inc 1005 Gravenstein Highway North, Sebastopol, CA

[10] F. GüldenpfennigW. ReitbergerG. Fitzpatrick 2012 Of Unkempt Hair, Dirty Shirts and Smiling Faces: Capturing Behind the Mobile Camera Proceedings of NordiCHI’12 Copenhagen, Denmark 14-17 October 2012 298 307

[11] H. JoffeL. Yardley 2004 Content and thematic analysis D.F. MarksL. Yardley (eds) Research Methods for Clinical and Health Psychology London Sage Publications 56 67

[12] A.G. Money 2008 Older Adults’ Experiences of Interacting with Online Forms. Workshop on HCI and the Older population Proceedings of the BCS-HCI 2008, The 22nd British HCI Group Annual Conference on People and Computers XXII: Culture, Creativity, Interaction – Volume 2 Liverpool John Moores University UK 1-5 September 2008 27 28

[13] O. Pykhtina 2012 Magic Land: The Design and Evaluation of an Interactive Tabletop Supporting Therapeutic Play with Children Proceedings of the ACM Conference on Designing Interactive Systems (DIS) Newcastle, UK 11-15 June 2012 136 145

[14] B. Rohrmann 2007 Verbal qualifiers for rating scales: Sociolinguistic considerations and psychometric data. Technical report institutionUniversity of Melbourne Australia

[15] A. Tanaka 2012 Survey and Thematic Analysis Approach as Input to the Design of Mobile Music GUIs Proceedings of the NIME’12. University of Michigan, Ann Arbour USA 21-23 May 2012

[16] N. Toth 2012 Teenagers Talking About Energy: Using Narrative Methods to Inform Design Proceedings of the CHI ’12 Austin, TX, USA 5-10 May 2012 2171 2176

[17] W. M. Vagias 2006 Likert-type scale response anchors. Technical report institutionClemson International Institute for Tourism & Research Development, Department of Parks, Recreation and Tourism Management. Clemson University http://www1.maine.gov/doe/arts/documents/likert-typeresponseanchors2.pdf (28 March 2018)

[18] L. A. LiikkanenH. KilpioL. SvanM. Hiltunen 2014 Leanux: the next generation of user-centered agile development? In NordiCHI’14. Proceedings of the 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational 1095 1100 New York, NY, USA 2014 ACM