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      An Exploratory Study of Computer Supported Sensemaking: Relating Representational Structure to Triage

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      Proceedings of the 32nd International BCS Human Computer Interaction Conference (HCI)

      Human Computer Interaction Conference

      4 - 6 July 2018

      Sensemaking, Document triage, External representations

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            Abstract

            This paper reports part of the results of an exploratory study that investigated how the use of external representations alters the process of sensemaking. The results show that there are significant correlations between the level of structuredness and the document triage process, in terms of its performance and its efficiency.

            Content

            Author and article information

            Contributors
            Conference
            July 2018
            July 2018
            : 1-5
            Affiliations
            [0001]Middlesex University

            London,UK
            Article
            10.14236/ewic/HCI2018.156
            f948b3bd-a70e-420e-8def-15d106e5f6c2
            © Alsufiani et al. Published by BCS Learning and Development Ltd. Proceedings of British HCI 2018. Belfast, UK.

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            Proceedings of the 32nd International BCS Human Computer Interaction Conference
            HCI
            32
            Belfast, UK
            4 - 6 July 2018
            Electronic Workshops in Computing (eWiC)
            Human Computer Interaction Conference
            Product
            Product Information: 1477-9358BCS Learning & Development
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Electronic Workshops in Computing

            REFERENCES

            1. 2009 Improving the Cost Structure of Sensemaking Tasks: Analysing User Concepts to Inform Information System Design, in: Human-Computer Interaction – INTERACT 2009 Presented at the IFIP Conference on Human-Computer Interaction Springer Berlin, Heidelberg 532 545

            2. 2007 Investigating Document Triage on Paper and Electronic Media in: Proceedings of the 11th European Conference on Research and Advanced Technology for Digital Libraries, ECDL’07 Springer-Verlag Berlin, Heidelberg 416 427

            3. 1998 Sense‐making theory and practice: an overview of user interests in knowledge seeking and use J. Knowl. Manag. 2 36 46

            4. 1992 From the mind’s eye of the user: The sense-making qualitative-quantitative methodology Qual. Res. Inf. Manag. 9 61 84

            5. 2006 Making Sense of Sensemaking 1: Alternative Perspectives IEEE Intell. Syst 70 73

            6. 2009 Investigating and Assisting Interactive Document Triage in Electronic Environments.

            7. 1995 Sensemaking in Organizations SAGE

            8. 2005 The sensemaking process and leverage points for analyst technology as identified through cognitive task analysis

            9. 1993 The Cost Structure of Sensemaking in: Proceedings of the INTERACT ’93 and CHI ’93 Conference on Human Factors in Computing Systems, CHI ’93 ACM New York, NY, USA 269 276

            10. 2005 Organizing and the Process of Sensemaking Organ. Sci 16 409 421 doi:10.1287/orsc.1050.0133

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