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      Eliciting Persona Characteristics for Risk-based Decision Making

      1 , 1 , 1 , 2 , 3 , 3

      Proceedings of the 32nd International BCS Human Computer Interaction Conference (HCI)

      Human Computer Interaction Conference

      4 - 6 July 2018

      User-centred design, Personas, Risk-based decision making, Security

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          Abstract

          Personas are behavioural specifications of archetypical users in Human Factors Engineering and User Interaction research aimed at preventing biased views system designers may have of users. Personas are therefore nuanced representations of goals and expectations that should be addressed when designing systems. Previous work has shown how personas may be validated by grounding in qualitative models; however, more evidence is needed on the applicability for grounding models in risk decision making research. We present an approach for eliciting persona characteristics for risk-based decision making by using Observe Orient Decide Act (OODA) as a modelling baseline. The approach illustrates how modelling personas based on decision makers’ understanding of risk facilitates designing for risk and uncertainty.

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          Most cited references 3

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          The Research Audit Trial–Enhancing Trustworthiness in Qualitative Inquiry

           M Carcary (2009)
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            • Record: found
            • Abstract: not found
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            Persona cases: a technique for grounding personas

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              • Record: found
              • Abstract: not found
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              The personas’ new clothes: methodological and practical arguments against a popular method

               C Chapman,  R. Milham (2021)
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                Author and article information

                Contributors
                Conference
                July 2018
                July 2018
                : 1-4
                Affiliations
                [1 ] Bournemouth University

                Poole, UK
                [2 ] Defence Science and Technology Laboratory

                Porton Down, UK
                [3 ] Nara Institute of Science and Technology

                Nara, Japan
                Article
                10.14236/ewic/HCI2018.158
                © M’manga et al. Published by BCS Learning and Development Ltd. Proceedings of British HCI 2018. Belfast, UK.

                This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

                Proceedings of the 32nd International BCS Human Computer Interaction Conference
                HCI
                32
                Belfast, UK
                4 - 6 July 2018
                Electronic Workshops in Computing (eWiC)
                Human Computer Interaction Conference
                Product
                Product Information: 1477-9358BCS Learning & Development
                Self URI (journal page): https://ewic.bcs.org/
                Categories
                Electronic Workshops in Computing

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