Design Patterns to Enhance Teens’ Museum Experiences

Teenagers are an understudied group within the Interaction Design and Children community. Museums and cultural heritage spaces offer solutions for young children but do not target teenagers in particular. Teens, are a large pool of potential museum audiences. They should be given a “voice” and involved early in the design process to maximize chances of involvement in the museum practices and offers, hence, it is crucial to study their interests and desires to deploy a high quality and enjoyable product. For these reason, we deployed several co-design sessions with a total of 155 teenage participants, in order to understand how would they prefer to engage with museum tours. The authors, based on Madeira island (Portugal), used the Natural History Museum of Funchal as a case study. The participants were asked to ideate a mobile museum experience that they would enjoy. Through qualitative analysis, we gathered insights regarding six main themes that they reported as prompts in order to visit the Natural History Museum of Funchal, such as 1) gaming, 2) interactions, 3) localization, 4) social media, 5) aspects of the museum studied, and 6) photos. These findings are preliminary and still need testing and validation.

Content

Author and article information

Contributors

Vanessa Cesário

António Coelho

Valentina Nisi

Conference

Publication date: July 2018

Publication date (Print): July 2018

Pages: 1-5

Affiliations

[0001]Madeira Interactive Technologies

Institute & University of Porto

Portugal

[0002]Faculty of Engineering of University of

Porto & INESC TEC

Portugal

Article

DOI: 10.14236/ewic/HCI2018.160

SO-VID: 8e78ba11-12c2-4d40-a759-d38b3bf82013

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This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

Conference name: Proceedings of the 32nd International BCS Human Computer Interaction Conference

Conference acronym: HCI

Conference number: 32

Conference location: Belfast, UK

Conference date: 4 - 6 July 2018

Conference sponsor: Electronic Workshops in Computing (eWiC)

Conference theme: Human Computer Interaction Conference

History

Product

1477-9358 BCS Learning & Development

Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2018.160

Self URI (journal page): https://ewic.bcs.org/

REFERENCES

Amanda Lenhart 2015 April 9 Teens, Social Media & Technology Overview 2015 September 8 2017 http://www.pewinternet.org/2015/04/09/teens-social-media-technology-2015/
V. BraunV. Clarke 2006 Using thematic analysis in psychology Qualitative Research in Psychology 3 2 77 101 http://doi.org/10.1191/1478088706qp063oa
V. CesárioS. MatosM. RadetaV. Nisi 2017 Designing Interactive Technologies for Interpretive Exhibitions: Enabling Teen Participation Through User-Driven Innovation In Human-Computer Interaction - INTERACT 2017 232 241 Springer Cham http://doi.org/10.1007/978-3-319-67744-6_16
A. DruinB. B. BedersonJ. P. HourcadeL. ShermanG. RevelleM. PlatnerS. Weng 2001 Designing a Digital Library for Young Children In Proceedings of the 1st ACM/IEEE-CS Joint Conference on Digital Libraries 398 405 New York, NY, USA ACM http://doi.org/10.1145/379437.379735
J. H. Falk 2009 Identity and the Museum Visitor Experience Walnut Creek, Calif Routledge
D. FittonB. BellJ. C. ReadO. IversenL. LittleM. Horton 2014 Understanding Teen UX: Building a Bridge to the Future In CHI ’14 Extended Abstracts on Human Factors in Computing Systems 79 82 New York, NY, USA ACM http://doi.org/10.1145/2559206.2559232
J. HakkilaM. AlhonsuoL. VirtanenJ. RantakariA. ColleyT. Koivumaki 2016 MyData Approach for Personal Health – A Service Design Case for Young Athletes In Proceedings of the 2016 49th Hawaii International Conference on System Sciences (HICSS) 3493 3502 Washington, DC, USA IEEE Computer Society http://doi.org/10.1109/HICSS.2016.436
E. Hooper-Greenhill 2001 Communication and communities in the post-museum: from metanarratives to constructed knowledge (the Nordic Museums Leadership Programme) Copenhagen, Denmark University of Leicester
E. Katterfeldt-S., A. ZeisingH. Schelhowe 2012 Designing Digital Media for Teen-aged Apprentices: A Participatory Approach In Proceedings of the 11th International Conference on Interaction Design and Children 196 199 New York, NY, USA ACM http://doi.org/10.1145/2307096.2307124
E. S. PooleT. Peyton 2013 Interaction Design Research with Adolescents: Methodological Challenges and Best Practices In Proceedings of the 12th International Conference on Interaction Design and Children 211 217 New York, NY, USA ACM http://doi.org/10.1145/2485760.2485766
J. C. C. ReadM. HortonO. IversenD. FittonL. Little 2013 Methods of Working with Teenagers in Interaction Design In CHI ’13 Extended Abstracts on Human Factors in Computing Systems 3243 3246 New York, NY, USA ACM http://doi.org/10.1145/2468356.2479657
J. ReadD. FittonB. CowanR. BealeY. GuoM. Horton 2011 Understanding and Designing Cool Technologies for Teenagers In CHI ’11 Extended Abstracts on Human Factors in Computing Systems 1567 1572 New York, NY, USA ACM http://doi.org/10.1145/1979742.1979809
V. Tzibazi 2013 Participatory Action Research with young people in museums Museum Management and Curatorship 28 2 153 171 http://doi.org/10.1080/09647775.2013.776800
Wikia 2013 Generation Z: A Look At The Technology And Media Habits Of Today’s Teens April 11 2017 http://www. prnewswire.com/news-releases/generation-z-a-look-at-the-technology-and-media-habits-of-todays-teens-198958011.html
S. YaroshI. RaduS. HunterE. Rosenbaum 2011 Examining Values: An Analysis of Nine Years of IDC Research In Proceedings of the 10th International Conference on Interaction Design and Children 136 144 New York, NY, USA ACM http://doi.org/10.1145/1999030.1999046

Comments

Comment on this article

[1] Amanda Lenhart 2015 April 9 Teens, Social Media & Technology Overview 2015 September 8 2017 http://www.pewinternet.org/2015/04/09/teens-social-media-technology-2015/

[2] V. BraunV. Clarke 2006 Using thematic analysis in psychology Qualitative Research in Psychology 3 2 77 101 http://doi.org/10.1191/1478088706qp063oa

[3] V. CesárioS. MatosM. RadetaV. Nisi 2017 Designing Interactive Technologies for Interpretive Exhibitions: Enabling Teen Participation Through User-Driven Innovation In Human-Computer Interaction - INTERACT 2017 232 241 Springer Cham http://doi.org/10.1007/978-3-319-67744-6_16

[4] A. DruinB. B. BedersonJ. P. HourcadeL. ShermanG. RevelleM. PlatnerS. Weng 2001 Designing a Digital Library for Young Children In Proceedings of the 1st ACM/IEEE-CS Joint Conference on Digital Libraries 398 405 New York, NY, USA ACM http://doi.org/10.1145/379437.379735

[5] J. H. Falk 2009 Identity and the Museum Visitor Experience Walnut Creek, Calif Routledge

[6] D. FittonB. BellJ. C. ReadO. IversenL. LittleM. Horton 2014 Understanding Teen UX: Building a Bridge to the Future In CHI ’14 Extended Abstracts on Human Factors in Computing Systems 79 82 New York, NY, USA ACM http://doi.org/10.1145/2559206.2559232

[7] J. HakkilaM. AlhonsuoL. VirtanenJ. RantakariA. ColleyT. Koivumaki 2016 MyData Approach for Personal Health – A Service Design Case for Young Athletes In Proceedings of the 2016 49th Hawaii International Conference on System Sciences (HICSS) 3493 3502 Washington, DC, USA IEEE Computer Society http://doi.org/10.1109/HICSS.2016.436

[8] E. Hooper-Greenhill 2001 Communication and communities in the post-museum: from metanarratives to constructed knowledge (the Nordic Museums Leadership Programme) Copenhagen, Denmark University of Leicester

[9] E. Katterfeldt-S., A. ZeisingH. Schelhowe 2012 Designing Digital Media for Teen-aged Apprentices: A Participatory Approach In Proceedings of the 11th International Conference on Interaction Design and Children 196 199 New York, NY, USA ACM http://doi.org/10.1145/2307096.2307124

[10] E. S. PooleT. Peyton 2013 Interaction Design Research with Adolescents: Methodological Challenges and Best Practices In Proceedings of the 12th International Conference on Interaction Design and Children 211 217 New York, NY, USA ACM http://doi.org/10.1145/2485760.2485766

[11] J. C. C. ReadM. HortonO. IversenD. FittonL. Little 2013 Methods of Working with Teenagers in Interaction Design In CHI ’13 Extended Abstracts on Human Factors in Computing Systems 3243 3246 New York, NY, USA ACM http://doi.org/10.1145/2468356.2479657

[12] J. ReadD. FittonB. CowanR. BealeY. GuoM. Horton 2011 Understanding and Designing Cool Technologies for Teenagers In CHI ’11 Extended Abstracts on Human Factors in Computing Systems 1567 1572 New York, NY, USA ACM http://doi.org/10.1145/1979742.1979809

[13] V. Tzibazi 2013 Participatory Action Research with young people in museums Museum Management and Curatorship 28 2 153 171 http://doi.org/10.1080/09647775.2013.776800

[14] Wikia 2013 Generation Z: A Look At The Technology And Media Habits Of Today’s Teens April 11 2017 http://www. prnewswire.com/news-releases/generation-z-a-look-at-the-technology-and-media-habits-of-todays-teens-198958011.html

[15] S. YaroshI. RaduS. HunterE. Rosenbaum 2011 Examining Values: An Analysis of Nine Years of IDC Research In Proceedings of the 10th International Conference on Interaction Design and Children 136 144 New York, NY, USA ACM http://doi.org/10.1145/1999030.1999046

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