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      Celebrating 65 years of The Computer Journal - free-to-read perspectives - bcs.org/tcj65

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      User-Driven Development for UK M-Health Patient Management System

      proceedings-article
      Author(s): 1 , 2 , 3
      Publication date (Print):
      Conference name: Proceedings of the 32nd International BCS Human Computer Interaction Conference (HCI)
      Conference theme: Human Computer Interaction Conference
      Conference date: 4 - 6 July 2018
      Keywords: User-Centred Development, M-health, Patient Management System, Software Engineering
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            Abstract

            M-health applications have been gaining importance in the recent years and has been the focus of many researchers due to its advantages of effective service delivery with cost-effective mechanisms. The existing m-health systems are reviewed in this paper and many issues are identified with them, which are mostly user-centric. Whilst there are recognised standards, such as ISO 13407, which highlight the need for user centric development, the majority of application development considers low user involvement in the development process, which either results in developing a system that does not fulfil the outlined objectives or only partially doing so. Considering this issue, an agile user centred design methodology for developing an m-health patient management system is proposed. In addition, an online questionnaire-based survey and interviews are conducted for assessing the users’ needs and expectations from this patient management m-health system. The interview and survey results indicate that cost, ease of use, accuracy, privacy, security, effectiveness, durability, adaptability, support, learnability and enjoyability are the important factors that need to be considered in a user centric design methodology. From the study, it is concluded that the results from the survey and interviews can be useful for designing and developing user centric m-health systems.

            Content

            Author and article information

            Contributors
            Mohammed Bahja
            Rawad Hammad
            Maysara Bahja
            Conference
            Publication date: July 2018
            Publication date (Print): July 2018
            Pages: 1-10
            Affiliations
            [1 ] IRAC Group, School of Computer

            Science and Technology

            University of Bedfordshire
            [2 ] Research and Learning Solutions

            King’s College London
            [3 ] GP Department

            Urgent London Doctors
            Article
            DOI: 10.14236/ewic/HCI2018.18
            SO-VID: d73b0ea3-50f1-4e68-a66f-509a74077ca5
            Copyright © © Bahja et al. Published by BCS Learning and Development Ltd. Proceedings of British HCI 2018. Belfast, UK.
            License:

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            Conference name: Proceedings of the 32nd International BCS Human Computer Interaction Conference
            Conference acronym: HCI
            Conference number: 32
            Conference location: Belfast, UK
            Conference date: 4 - 6 July 2018
            Conference sponsor: Electronic Workshops in Computing (eWiC)
            Conference theme: Human Computer Interaction Conference
            History
            Product

            1477-9358 BCS Learning & Development

            Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2018.18
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Series title: Electronic Workshops in Computing

            ScienceOpen disciplines: Applied computer science,Computer science,Security & Cryptology,Graphics & Multimedia design,General computer science,Human-computer-interaction
            Keywords: User-Centred Development,M-health,Patient Management System,Software Engineering

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