Learnings from Designing ‘Simplified’ UX for Complex Planning and Scheduling Application for Enterprises

This paper narrates the journey of redesigning user experience for a complex Enterprise Resource Planning (ERP) Planning and Scheduling Application. Through the medium of this paper, we would also share the challenges and learnings from redesigning the user interface of this planning and scheduling application that is used by experienced power users and new generation users both.

Content

Author and article information

Contributors

Tanu Malhotra

Krishnan Vijayaraghavan

Conference

Publication date: July 2018

Publication date (Print): July 2018

Pages: 1-4

Affiliations

[0001]User Experience Designer, SAP Labs

Bangalore, India

Article

DOI: 10.14236/ewic/HCI2018.185

SO-VID: 184c2cad-c53b-436c-ab45-25c3a8559086

Copyright statement: © Malhotra et al. Published by BCS Learning and Development Ltd. Proceedings of British HCI 2018. Belfast, UK.

License:

This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

Conference name: Proceedings of the 32nd International BCS Human Computer Interaction Conference

Conference acronym: HCI

Conference number: 32

Conference location: Belfast, UK

Conference date: 4 - 6 July 2018

Conference sponsor: Electronic Workshops in Computing (eWiC)

Conference theme: Human Computer Interaction Conference

Product

Product Information: 1477-9358BCS Learning & Development

Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2018.185

Self URI (journal page): https://ewic.bcs.org/

REFERENCES

M. UflackerD. Busse 2007 Complexity in Enterprise Applications vs. Simplicity in User Experience J.A. Jacko (eds) Human-Computer Interaction HCI Applications and Services. HCI, 2007 Lecture Notes in Computer Science 4553 Springer Berlin, Heidelberg
P.A. AkikiA.K. BandaraY. Yu 2014 Adaptive Model-Driven User Interface Development Systems ACM Computing Surveys (CSUR)
A. SinghJ. Wesson 2009 Evaluation criteria for assessing the usability of ERP systems In Proceedings of the 2009 annual research conference of the South African Institute of Computer Scientists and Information Technologists
M. TrierA. Richter 2013 “I Can Simply…” - Theorizing Simplicity as A Design Principle and Usage Factor” European Conference on Information Systems Utrecht
M. EdeG. Dworman 2016 May Why Designers Might Want to Redesign Company Processes to Get to Better UX Design: A Case Study In Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems 840 848 ACM
S.G. Joshi 2015 Designing for Experienced Simplicity in International Journal on Advances in Intelligent Systems 8 3 & 4 324 338
M. Schylström 2013 User experience in ERP system development: An action research project to involve user experience in the everyday work
S. Denecken 2017 #S4HANA 1610 use case series: 9a – Production Planning and Detailed Scheduling – PP/DS (biz view) http://blogs.sap.com/2017/02/02/s4hana-1610-use-case-series-9a-production-planning-and-detailed-scheduling-ppds-biz-view/ 2018
Unknown Author (unknown year) Scheduling with the Detailed Planning Board http://help.sap.com/saphelp_scm70/helpdata/en/4c/608da3059a06d4e10000000a15822b/frameset.htm 2018
S. Idler 2011 Use Gestalt’s Laws to improve your UX http://designmodo.com/use-gestalt-laws-to-improve-your-ux/

Comments

Comment on this article

[1] M. UflackerD. Busse 2007 Complexity in Enterprise Applications vs. Simplicity in User Experience J.A. Jacko (eds) Human-Computer Interaction HCI Applications and Services. HCI, 2007 Lecture Notes in Computer Science 4553 Springer Berlin, Heidelberg

[2] P.A. AkikiA.K. BandaraY. Yu 2014 Adaptive Model-Driven User Interface Development Systems ACM Computing Surveys (CSUR)

[3] A. SinghJ. Wesson 2009 Evaluation criteria for assessing the usability of ERP systems In Proceedings of the 2009 annual research conference of the South African Institute of Computer Scientists and Information Technologists

[4] M. TrierA. Richter 2013 “I Can Simply…” - Theorizing Simplicity as A Design Principle and Usage Factor” European Conference on Information Systems Utrecht

[5] M. EdeG. Dworman 2016 May Why Designers Might Want to Redesign Company Processes to Get to Better UX Design: A Case Study In Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems 840 848 ACM

[6] S.G. Joshi 2015 Designing for Experienced Simplicity in International Journal on Advances in Intelligent Systems 8 3 & 4 324 338

[7] M. Schylström 2013 User experience in ERP system development: An action research project to involve user experience in the everyday work

[8] S. Denecken 2017 #S4HANA 1610 use case series: 9a – Production Planning and Detailed Scheduling – PP/DS (biz view) http://blogs.sap.com/2017/02/02/s4hana-1610-use-case-series-9a-production-planning-and-detailed-scheduling-ppds-biz-view/ 2018

[9] Unknown Author (unknown year) Scheduling with the Detailed Planning Board http://help.sap.com/saphelp_scm70/helpdata/en/4c/608da3059a06d4e10000000a15822b/frameset.htm 2018

[10] S. Idler 2011 Use Gestalt’s Laws to improve your UX http://designmodo.com/use-gestalt-laws-to-improve-your-ux/