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      Faceless Internet Lawyers – Can They Be Trusted? A study of Usable Security for Legal Services

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      Proceedings of the 32nd International BCS Human Computer Interaction Conference (HCI)

      Human Computer Interaction Conference

      4 - 6 July 2018

      Usability, Security, Usable security, Legal Services

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          There is no author summary for this article yet. Authors can add summaries to their articles on ScienceOpen to make them more accessible to a non-specialist audience.

          Abstract

          Details on the context and background of work: Legal service has lagged behind other online services this is because lawyers are traditional risk adverse, trained to poke holes in ideas and look to the past for how things should be done. There have been many articles wrote about client confidentiality and solicitors duty of care, that have expressed a concern about internet safety. Having the clients trust and actually being trustworthy is of the utmost important to our legal system, if we are to move legal service on-line.

          We need to understand how we can design a system, that is both?

          A system that not only feels safe and secure but actually is.

          A system that is a joy to use and can be trusted the way that you would trust your solicitor, enabling the sharing of sensitive correspondence with the convenience of never having to leave your home.

          Usable security, maybe the answer to this but it is a relatively new field in computer science and has provided some good theories that could be applied to legal services, yet there have been very few actual case studies.

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          Most cited references 11

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          Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers? A Large-Scale Exploratory Empirical Study

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            When trust comes easy: Articulatory fluency increases transfers in the trust game

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              Trust and mobile commerce in North America

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                Author and article information

                Contributors
                Conference
                July 2018
                July 2018
                : 1-6
                Affiliations
                PhD student School of Computer Science University of Sunderland
                Article
                10.14236/ewic/HCI2018.198
                © Whittle. Published by BCS Learning and Development Ltd. Proceedings of British HCI 2018. Belfast, UK

                This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

                Proceedings of the 32nd International BCS Human Computer Interaction Conference
                HCI
                32
                Belfast, UK
                4 - 6 July 2018
                Electronic Workshops in Computing (eWiC)
                Human Computer Interaction Conference
                Product
                Product Information: 1477-9358BCS Learning & Development
                Self URI (journal page): https://ewic.bcs.org/
                Categories
                Electronic Workshops in Computing

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