Requirements Gathering for Tools in Support of Storyboarding in User Experience Design

Storytelling is often used support communication in early User Experience (UX) design, and the resulting stories are frequently visualized in the form of storyboards. However, storyboarding, the creation of storyboards, has also been identified as an important obstacle to the adoption of storytelling in UX design. Most UX designers do indeed not possess the drawing skills needed to produce professionally-looking storyboards. A problem that can be potentially overcome (or at least ameliorated) by using alternative (digital) storyboarding tools. A study into the user acceptance of existing tools is introduced in this paper. The results show that while traditional tools like pen and paper are still very much valued, digital tools are getting increasingly popular. We identify important limitations of existing tools and formulate requirements for future storyboarding tools.

Content

Author and article information

Contributors

Qiong Peng

Jean-Bernard Martens

Conference

Publication date: July 2018

Publication date (Print): July 2018

Pages: 1-10

Affiliations

[0001]Eindhoven University of Technology Eindhoven, the Netherlands

Article

DOI: 10.14236/ewic/HCI2018.2

SO-VID: fd31aca0-e9e6-4906-a9b3-dcca9810f6fb

Copyright statement: © Peng et al. Published by BCS Learning and Development Ltd. Proceedings of British HCI 2018. Belfast, UK.

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This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

Conference name: Proceedings of the 32nd International BCS Human Computer Interaction Conference

Conference acronym: HCI

Conference number: 32

Conference location: Belfast, UK

Conference date: 4 - 6 July 2018

Conference sponsor: Electronic Workshops in Computing (eWiC)

Conference theme: Human Computer Interaction Conference

Product

Product Information: 1477-9358BCS Learning & Development

Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2018.2

Self URI (journal page): https://ewic.bcs.org/

REFERENCES

B. AtasoyJ.-B. Martens 2016 STORYPLY: designing for user experiences using storycraft, in Collaboration in Creative Design Springer 181 210
R. SinghA. Solar-Lezama 2012 SPT: storyboard programming tool, in Computer Aided Verification 2012 738 743
M. ShinB. KimJ. Park 2005 AR storyboard: an augmented reality based interactive storyboard authoring tool, in Mixed and Augmented Reality, 2005 Proceedings. Fourth IEEE and ACM International Symposium on 2005 198 199
A. JhalaC. RawlsS. MunillaR. M. Young 2008 Longboard: A Sketch Based Intelligent Storyboarding Tool for Creating Machinima., in FLAIRS Conference 2008 386 390
C. PallantS. Price 2015 “Storyboarding in the Digital Age,” in Storyboarding Springer 2015 151 172
T. BartindaleA. SheikhN. TaylorP. WrightP. Olivier 2012 StoryCrate: tabletop storyboarding for live film production in Proceedings of the SIGCHI Conference on Human Factors in Computing Systems 2012 169 178
M. Hassenzahl 2010 Experience Design: Technology for All the Right Reasons Synth. Lect. Hum.-Centered Inform. 3 1 1 95
M. Hassenzahl 2013 User experience and experience design Encycl. Hum.-Comput. Interact
M. HassenzahlN. Tractinsky 2006 User experience-a research agenda Behav. Inf. Technol. 25 2 91 97 2006
F. Glebas 2012 Directing the story: professional storytelling and storyboarding techniques for live action and animation Taylor & Francis
P. Parrish 2006 Design as storytelling, TechTrends 50 4 72 82
W. QuesenberyK. Brooks 2010 Storytelling for user experience: Crafting stories for better design Rosenfeld Media
D. GruenT. RauchS. RedpathS. Ruettinger 2002 The use of stories in user experience design Int. J. Hum.-Comput. Interact. 14 3–4 503 534
J. McCarthyP. Wright 2004 Technology as experience,” interactions 11 5 42 43
H. KorhonenJ. ArrasvuoriK. Väänänen-Vainio-Mattila 2010 Analysing user experience of personal mobile products through contextual factors in Proceedings of the 9th International Conference on Mobile and Ubiquitous Multimedia 2010 11
Q. Peng 2017 Storytelling Tools in Support of User Experience Design in Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems 2017 316 319
I. McClelland 2005 User experience’design a new form of design practice takes shape in CHI’05 Extended Abstracts on Human Factors in Computing Systems 2005 1096 1097
K. N. TruongG. R. HayesG. D. Abowd 2006 Storyboarding: an empirical determination of best practices and effective guidelines in Proceedings of the 6th conference on Designing Interactive systems 2006 12 21
R. SovaD. H. Sova 2006 Storyboards: a dynamic storytelling tool in Proceedings of the 2006 UPA conference on Usability through Storytelling 2006
J. Hart 2013 The Art of the Storyboard: A filmmaker’s introduction Taylor & Francis
S. GreenbergS. CarpendaleN. MarquardtB. Buxton 2010 Sketching user experiences: The workbook Elsevier
J. A. LandayB. A. Myers 1996 Sketching storyboards to illustrate interface behaviors in Conference Companion on Human Factors in Computing Systems 1996 193 194
J. Van Sijll 2005 Cinematic storytelling: The 100 most powerful film conventions every filmmaker must know Michael Wiese Productions Studio City CA
S. D. Katz 1991 Film Directing Shot by Shot: Visualizing from Concept to Screen Gulf Professional Publishing
S. S. Salim 2014 A review of storyboard tools, concepts and frameworks in International Conference on Learning and Collaboration Technologies 2014 73 82
A. M. Lund 2001 Measuring usability with the use questionnaire12, Usability Interface 8 2 3 6
J.-B. Martens 2014 Interactive Statistics with Illmo ACM Trans Interact Intell Syst 4 1 4:1 4:28
J. Quevedo Fernandez 2017 Sketching animations in design and beyond, Eindhoven University of Technology

Comments

Comment on this article

[1] B. AtasoyJ.-B. Martens 2016 STORYPLY: designing for user experiences using storycraft, in Collaboration in Creative Design Springer 181 210

[2] R. SinghA. Solar-Lezama 2012 SPT: storyboard programming tool, in Computer Aided Verification 2012 738 743

[3] M. ShinB. KimJ. Park 2005 AR storyboard: an augmented reality based interactive storyboard authoring tool, in Mixed and Augmented Reality, 2005 Proceedings. Fourth IEEE and ACM International Symposium on 2005 198 199

[4] A. JhalaC. RawlsS. MunillaR. M. Young 2008 Longboard: A Sketch Based Intelligent Storyboarding Tool for Creating Machinima., in FLAIRS Conference 2008 386 390

[5] C. PallantS. Price 2015 “Storyboarding in the Digital Age,” in Storyboarding Springer 2015 151 172

[6] T. BartindaleA. SheikhN. TaylorP. WrightP. Olivier 2012 StoryCrate: tabletop storyboarding for live film production in Proceedings of the SIGCHI Conference on Human Factors in Computing Systems 2012 169 178

[7] M. Hassenzahl 2010 Experience Design: Technology for All the Right Reasons Synth. Lect. Hum.-Centered Inform. 3 1 1 95

[8] M. Hassenzahl 2013 User experience and experience design Encycl. Hum.-Comput. Interact

[9] M. HassenzahlN. Tractinsky 2006 User experience-a research agenda Behav. Inf. Technol. 25 2 91 97 2006

[10] F. Glebas 2012 Directing the story: professional storytelling and storyboarding techniques for live action and animation Taylor & Francis

[11] P. Parrish 2006 Design as storytelling, TechTrends 50 4 72 82

[12] W. QuesenberyK. Brooks 2010 Storytelling for user experience: Crafting stories for better design Rosenfeld Media

[13] D. GruenT. RauchS. RedpathS. Ruettinger 2002 The use of stories in user experience design Int. J. Hum.-Comput. Interact. 14 3–4 503 534

[14] J. McCarthyP. Wright 2004 Technology as experience,” interactions 11 5 42 43

[15] H. KorhonenJ. ArrasvuoriK. Väänänen-Vainio-Mattila 2010 Analysing user experience of personal mobile products through contextual factors in Proceedings of the 9th International Conference on Mobile and Ubiquitous Multimedia 2010 11

[16] Q. Peng 2017 Storytelling Tools in Support of User Experience Design in Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems 2017 316 319

[17] I. McClelland 2005 User experience’design a new form of design practice takes shape in CHI’05 Extended Abstracts on Human Factors in Computing Systems 2005 1096 1097

[18] K. N. TruongG. R. HayesG. D. Abowd 2006 Storyboarding: an empirical determination of best practices and effective guidelines in Proceedings of the 6th conference on Designing Interactive systems 2006 12 21

[19] R. SovaD. H. Sova 2006 Storyboards: a dynamic storytelling tool in Proceedings of the 2006 UPA conference on Usability through Storytelling 2006

[20] J. Hart 2013 The Art of the Storyboard: A filmmaker’s introduction Taylor & Francis

[21] S. GreenbergS. CarpendaleN. MarquardtB. Buxton 2010 Sketching user experiences: The workbook Elsevier

[22] J. A. LandayB. A. Myers 1996 Sketching storyboards to illustrate interface behaviors in Conference Companion on Human Factors in Computing Systems 1996 193 194

[23] J. Van Sijll 2005 Cinematic storytelling: The 100 most powerful film conventions every filmmaker must know Michael Wiese Productions Studio City CA

[24] S. D. Katz 1991 Film Directing Shot by Shot: Visualizing from Concept to Screen Gulf Professional Publishing

[25] S. S. Salim 2014 A review of storyboard tools, concepts and frameworks in International Conference on Learning and Collaboration Technologies 2014 73 82

[26] A. M. Lund 2001 Measuring usability with the use questionnaire12, Usability Interface 8 2 3 6

[27] J.-B. Martens 2014 Interactive Statistics with Illmo ACM Trans Interact Intell Syst 4 1 4:1 4:28

[28] J. Quevedo Fernandez 2017 Sketching animations in design and beyond, Eindhoven University of Technology