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      Assessing the Level of Adoption of a Social Network System for Older Adults

      proceedings-article

      1 , 1 , 2 , 1

      Proceedings of the 32nd International BCS Human Computer Interaction Conference (HCI)

      Human Computer Interaction Conference

      4 - 6 July 2018

      Older Adults, system usability scale, usability study, social network systems

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            Abstract

            Existing research indicates that Social Network Systems (SNSs) are a potential way to overcome the social isolation of older adults (OAs). With this in mind, we developed a mobile-based social volunteering network system called GoldenJubilants, taking a user-centred approach. This system connects OAs with volunteer opportunities in the community. The objective of the study presented in this paper is to assess the perceived usability of this newly developed system, focusing particularly on different types of OAs. We employed a mixed method approach with a convenience sample of OAs aged over 55, living in Ireland. The System Usability Scale (SUS) survey was used to test the usability of our system, while semi-structured interviews were conducted to identify suggestions for future improvements. Early results indicate a high level of usability with a suggestion of long-term uptake of this system. Although these preliminary results are based on a small sample, there was a consensus across all participants with a small standard deviation across the results. Thus, our study has proved useful for understanding the level of usability of GoldenJubilants from the lens of OAs. It has also helped to highlight where improvements are required. These findings can guide the designers of SNSs for OAs to create systems that meets their needs, which will in turn have a higher likelihood of being used in practice.

            Content

            Author and article information

            Contributors
            Conference
            July 2018
            July 2018
            : 1-5
            Affiliations
            [0001]Lero, the Irish Software Research Centre, University of Limerick, Ireland
            [0002]IBM Damastown Campus, Dublin, Ireland.
            Article
            10.14236/ewic/HCI2018.225
            92df3a99-6a35-40de-9720-928533a6225c
            © Ahmad et al. Published by BCS Learning and Development Ltd. Proceedings of British HCI 2018. Belfast, UK.

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            Proceedings of the 32nd International BCS Human Computer Interaction Conference
            HCI
            32
            Belfast, UK
            4 - 6 July 2018
            Electronic Workshops in Computing (eWiC)
            Human Computer Interaction Conference
            Product
            Product Information: 1477-9358BCS Learning & Development
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Electronic Workshops in Computing

            REFERENCES

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