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      Social Boundaries of Appropriate Speech in HCI: A Politeness Perspective

      proceedings-article
      Proceedings of the 32nd International BCS Human Computer Interaction Conference (HCI)
      Human Computer Interaction Conference
      4 - 6 July 2018
      Politeness, appropriateness, identity, speech, voice user interface
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            Abstract

            This position paper presents the view that there may be social boundaries in appropriate speech in HCI. While previous research has examined that humanlike voices may not always be appropriate for computers to use, the same may hold true for linguistic concepts that have noticeable interpersonal and social functions. This paper examines the social functions of linguistic politeness to approach the issue of appropriate language use in spoken HCI, and the relationship between voices and language in this interaction space. Several studies exploring politeness in spoken HCI are discussed, with the view that it and other social talk may have different limitations in HCI, and that politeness itself may have to be subsequently reconsidered.

            Content

            Author and article information

            Contributors
            Conference
            July 2018
            July 2018
            : 1-5
            Affiliations
            [0001]University College Dublin

            School of Information & Communication Studies, Dublin, Ireland
            Article
            10.14236/ewic/HCI2018.76
            8551855c-4398-41e3-93b4-177b38a18f93
            © Clark. Published by BCS Learning and Development Ltd. Proceedings of British HCI 2018. Belfast, UK.

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            Proceedings of the 32nd International BCS Human Computer Interaction Conference
            HCI
            32
            Belfast, UK
            4 - 6 July 2018
            Electronic Workshops in Computing (eWiC)
            Human Computer Interaction Conference
            History
            Product

            1477-9358 BCS Learning & Development

            Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2018.76
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Electronic Workshops in Computing

            Applied computer science,Computer science,Security & Cryptology,Graphics & Multimedia design,General computer science,Human-computer-interaction
            Politeness,speech,appropriateness,voice user interface,identity

            References

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