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Evaluating the Human Machine Interface Experience in Industrial Workplaces

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Proceedings of the 32nd International BCS Human Computer Interaction Conference (HCI)

Human Computer Interaction Conference

4 - 6 July 2018

User experience evaluation, usability, emotions, motivation-goals, HMI, industrial workplaces

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      Abstract

      The new era of the user experience is focused on the hedonic and emotional aspects of the interaction between the user and the machine, beyond the pragmatic vision of the usability analysis. This new approach has become the main goal of many products, interfaces and service designs. However, in the industrial contexts, where Human Machine Interface (HMI) design traditionally has been focused on usability optimization and task efficiency, the user experience has hardly been studied. In the new industrial era, referred as industry 4.0, the connected intelligent systems would need to communicate and cooperate with the humans to improve the quality and productivity. So, the knowledge that user experience discipline can provide is crucial. In view of this situation, this paper presents an evaluation method of the employees’ experience while interacting with the industrial HMIs, in order to optimize the interactive workplaces. As a result, this new framework enables the identification of critical issues on the interaction experience and facilitates the creation of new HMI solutions.

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      Most cited references 17

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            Author and article information

            Affiliations
            Mondragon Unibertsitatea

            Mondragon, Gipuzkoa (Spain)
            Ideko S. Coop

            Elgoibar, Gipuzkoa (Spain)
            Contributors
            Conference
            July 2018
            July 2018
            : 1-5
            10.14236/ewic/HCI2018.93
            © Aranburu et al. Published by BCS Learning and Development Ltd. Proceedings of British HCI 2018. Belfast, UK.

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            Proceedings of the 32nd International BCS Human Computer Interaction Conference
            HCI
            32
            Belfast, UK
            4 - 6 July 2018
            Electronic Workshops in Computing (eWiC)
            Human Computer Interaction Conference
            Product
            Product Information: 1477-9358 BCS Learning & Development
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Electronic Workshops in Computing

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