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      Heuristics for Course Workspace Design and Evaluation

      proceedings-article
      , ,
      34th British HCI Conference (HCI2021)
      Post-pandemic HCI – Living Digitally
      20th - 21st July 2021
      Heuristic evaluation, Usability, User experience, Student experience, Online education, Student-centred teaching, Course workspace evaluation
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            Abstract

            Course workspace represents the interface between the teacher, the course content, and the student. Both student engagement and student learning are influenced by the course workspace in a similar way as the end-user experience is influenced by system interface. However, course workspaces are typically designed by teachers without a specific input from students, which contrasts the practice in end-user computing and instructional design where users are or should be involved in the early stages of interface design and evaluation. In this paper, we develop a heuristics framework for being applied in a participatory manner involving the student perspective in the evaluation of course workspaces. The framework has been validated on three Moodle course workspaces. The results showed that the framework and the participatory approach provided valuable insights into student experience with the course workspace, while keeping the evaluation effort manageable in terms of data analysis and interpretation. We believe that the heuristics framework and participatory approach could be valuable for teachers, academics, and practitioners that use e-learning platforms for designing course workspaces. The paper provides also examples of improvement areas that have been identified in the evaluation and highlights new research directions in this area.

            Content

            Author and article information

            Contributors
            Conference
            July 2021
            July 2021
            : 60-75
            Affiliations
            [0001]University of Oulu
            Article
            10.14236/ewic/HCI2021.5
            6dc025f7-1acb-4d40-ba97-1066f14e1692
            © Rajanen et al. Published by BCS Learning & Development Ltd. Proceedings of the BCS 34th British HCI Conference 2021, UK

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            34th British HCI Conference
            HCI2021
            34
            London, UK
            20th - 21st July 2021
            Electronic Workshops in Computing (eWiC)
            Post-pandemic HCI – Living Digitally
            Product
            Product Information: 1477-9358BCS Learning & Development
            Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2021.5
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Electronic Workshops in Computing

            Applied computer science,Computer science,Security & Cryptology,Graphics & Multimedia design,General computer science,Human-computer-interaction
            User experience,Student-centred teaching,Usability,Online education,Student experience,Heuristic evaluation,Course workspace evaluation

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