Applying recommendations and working with clinical experts to understand, adapt, verify, and validate clinical information for mobile delivery

This paper discusses working with single clinical experts to apply a set of recommendations to adapt and verify clinical information, specifically, clinical guidelines for mobile (smartphone) applications. The paper discusses user-centred design methods to understand and evaluate the impact of guideline changes based on recommendations. It also discusses the impact of working with a clinical expert, and the validation/verification of information. Finally, it compares the outputs of these processes using a set of app recommendations from the Royal College of Physicians. The paper highlights the impact of applying app recommendations and evidences the importance and impact of working with single experts.

Content

Author and article information

Contributors

J. Mitchell

E. de Quincey

C. Pantin

N. Mustfa

Conference

Publication date: July 2022

Publication date (Print): July 2022

Pages: 1-10

Affiliations

[0001]School of Computing and Mathematics

Keele University

[0002]University Hospital North Midlands NHS Trust

Article

DOI: 10.14236/ewic/HCI2022.28

SO-VID: 61b1d02f-3387-4e85-a39d-4c73df772d90

License:

This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

Conference name: 35th International BCS Human-Computer Interaction Conference

Conference acronym: HCI2022

Conference number: 35

Conference location: Keele, Staffordshire

Conference date: July 11th to 13th, 2022

Conference sponsor: Electronic Workshops in Computing (eWiC)

Conference theme: Towards a Human-Centred Digital Society

History

Product

1477-9358 BCS Learning & Development

Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2022.28

Self URI (journal page): https://ewic.bcs.org/

REFERENCES

G Anthony Gorry, Howard Silverman, and Stephen G Pauker. Capturing clinical expertise: A computer program that considers clinical responses to digitalis. The American journal of medicine, 64(3): 452–460, 1978.
Jeremy Wyatt and David Spiegelhalter. Field trials of medical decision-aids: potential problems and solutions. In Proceedings of the annual symposium on computer application in medical care, page 3. American Medical Informatics Association, 1991.
Robert K Yin. Case study research: Design and methods, volume 5. sage, 2009.
Fariza Hanis Abdul Razak and Alan Dix. Doing the single person study in human computer interaction (hci). Malaysian Journal of Computing (MJoC), 1 (1):1–14, 2010.
James Mitchell, Ed de Quincey, Charles Pantin, and Naveed Mustfa. The development of a point of care clinical guidelines mobile application following a user-centred design approach. In International Conference on Human-Computer Interaction, pages 294–313. Springer, 2020.
James Mitchell, EJ De Quincey, Charles Pantin, Naveed Mustfa, et al. 15 usability recommendations for delivering clinical guidelines on mobile devices. In 34th British HCI Conference, pages 82–93. BCS Learning & Development, 2021.
Charles Pantin, John Mucklow, David Rogers, Marion Cross, Janine Wall, and The Bedside Clinical Guidelines Partnership. Bedside clinical guidelines: the missing link. Clinical medicine, 6 (1):98, 2006.
Jakob Nielsen and Thomas K Landauer. A mathematical model of the finding of usability problems. In Proceedings of the INTERACT’93 and CHI’93 conference on Human factors in computing systems, pages 206–213, 1993.
Martin Maguire. Methods to support human-centred design. International journal of human-computer studies, 55(4):587–634, 2001.
David Brumley, M Ashby, Heather Robinson, and J Fisher. Improving access to clinical information in after hours community palliative care. Australian Journal of Advanced Nursing, The, 24(1):27–32, 2006.
Gordon Rugg and Peter McGeorge. The sorting techniques: a tutorial paper on card sorts, picture sorts and item sorts. Expert Systems, 14(2):80–93, 1997.
C Lee Ventola. Mobile devices and apps for health care professionals: uses and benefits. Pharmacy and Therapeutics, 39(5):356, 2014.
Paul Shekelle, Martin P Eccles, Jeremy M Grimshaw, and Steven H Woolf. When should clinical guidelines be updated? Bmj, 323(7305):155–157, 2001.
Thomas Lorchan Lewis and Jeremy C Wyatt. mhealth and mobile medical apps: a framework to assess risk and promote safer use. Journal of medical Internet research, 16(9):e3133, 2014.
Jeremy C Wyatt, Harold Thimbleby, Paul Rastall, Jan Hoogewerf, Darren Wooldridge, and John Williams. What makes a good clinical app? introducing the rcp health informatics unit checklist. Clinical Medicine, 15(6):519, 2015.
Bertram Bruce, Andee Rubin, and Kathleen Starr. Why readability formulas fail. IEEE Transactions on Professional Communication, (1):50–52, 1981.
R Flesch. A new readability yardstick journal of applied psychology 32: 221–233, 1948.

Comments

Comment on this article

[1] G Anthony Gorry, Howard Silverman, and Stephen G Pauker. Capturing clinical expertise: A computer program that considers clinical responses to digitalis. The American journal of medicine, 64(3): 452–460, 1978.

[2] Jeremy Wyatt and David Spiegelhalter. Field trials of medical decision-aids: potential problems and solutions. In Proceedings of the annual symposium on computer application in medical care, page 3. American Medical Informatics Association, 1991.

[3] Robert K Yin. Case study research: Design and methods, volume 5. sage, 2009.

[4] Fariza Hanis Abdul Razak and Alan Dix. Doing the single person study in human computer interaction (hci). Malaysian Journal of Computing (MJoC), 1 (1):1–14, 2010.

[5] James Mitchell, Ed de Quincey, Charles Pantin, and Naveed Mustfa. The development of a point of care clinical guidelines mobile application following a user-centred design approach. In International Conference on Human-Computer Interaction, pages 294–313. Springer, 2020.

[6] James Mitchell, EJ De Quincey, Charles Pantin, Naveed Mustfa, et al. 15 usability recommendations for delivering clinical guidelines on mobile devices. In 34th British HCI Conference, pages 82–93. BCS Learning & Development, 2021.

[7] Charles Pantin, John Mucklow, David Rogers, Marion Cross, Janine Wall, and The Bedside Clinical Guidelines Partnership. Bedside clinical guidelines: the missing link. Clinical medicine, 6 (1):98, 2006.

[8] Jakob Nielsen and Thomas K Landauer. A mathematical model of the finding of usability problems. In Proceedings of the INTERACT’93 and CHI’93 conference on Human factors in computing systems, pages 206–213, 1993.

[9] Martin Maguire. Methods to support human-centred design. International journal of human-computer studies, 55(4):587–634, 2001.

[10] David Brumley, M Ashby, Heather Robinson, and J Fisher. Improving access to clinical information in after hours community palliative care. Australian Journal of Advanced Nursing, The, 24(1):27–32, 2006.

[11] Gordon Rugg and Peter McGeorge. The sorting techniques: a tutorial paper on card sorts, picture sorts and item sorts. Expert Systems, 14(2):80–93, 1997.

[12] C Lee Ventola. Mobile devices and apps for health care professionals: uses and benefits. Pharmacy and Therapeutics, 39(5):356, 2014.

[13] Paul Shekelle, Martin P Eccles, Jeremy M Grimshaw, and Steven H Woolf. When should clinical guidelines be updated? Bmj, 323(7305):155–157, 2001.

[14] Thomas Lorchan Lewis and Jeremy C Wyatt. mhealth and mobile medical apps: a framework to assess risk and promote safer use. Journal of medical Internet research, 16(9):e3133, 2014.

[15] Jeremy C Wyatt, Harold Thimbleby, Paul Rastall, Jan Hoogewerf, Darren Wooldridge, and John Williams. What makes a good clinical app? introducing the rcp health informatics unit checklist. Clinical Medicine, 15(6):519, 2015.

[16] Bertram Bruce, Andee Rubin, and Kathleen Starr. Why readability formulas fail. IEEE Transactions on Professional Communication, (1):50–52, 1981.

[17] R Flesch. A new readability yardstick journal of applied psychology 32: 221–233, 1948.

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