Designing for Constructive Online Discussion

Online commenting systems have changed the boundaries of traditional discourse, allowing more people than ever to engage in public discussions. However, these platforms are subject to design and social behaviour issues that undermine their potential. This doctoral work aims to provide pluralistic online communities with an improved online commenting tool to better structure and facilitate discussions. To date, a novel commenting system has been built and evaluated in preliminary studies.

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Author and article information

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Emma Lieu

Conference

Publication date: July 2022

Publication date (Print): July 2022

Pages: 1-2

Affiliations

[0001]Royal Holloway, University of London

Egham Hill, Egham

Surrey, TW20 0EX

UK

Article

DOI: 10.14236/ewic/HCI2022.61

SO-VID: 6912b319-6065-4755-8224-4aecc077e776

License:

This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

Conference name: 35th International BCS Human-Computer Interaction Conference

Conference acronym: HCI2022

Conference number: 35

Conference location: Keele, Staffordshire

Conference date: July 11th to 13th, 2022

Conference sponsor: Electronic Workshops in Computing (eWiC)

Conference theme: Towards a Human-Centred Digital Society

History

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1477-9358 BCS Learning & Development

Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2022.61

Self URI (journal page): https://ewic.bcs.org/

REFERENCES

B¨achtiger, A., S. Niemeyer, M. Neblo, M. R. Steenbergen, and J. Steiner (2010). Disentangling Diversity in Deliberative Democracy: Competing Theories, Their Blind Spots and Complementarities*. Journal of Political Philosophy 18(1), 32–63.
Chen, G. M. (2017). Online Incivility and Public Debate: Nasty Talk. Cham, SWITZERLAND: Springer International Publishing AG.
Faridani, S., E. Bitton, K. Ryokai, and K. Goldberg (2010, April). Opinion space: A scalable tool for browsing online comments. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI ’10, Atlanta, Georgia, USA, pp. 1175–1184. Association for Computing Machinery.
Hoque, E. and G. Carenini (2015, March). ConVisIT: Interactive Topic Modeling for Exploring Asynchronous Online Conversations. In Proceedings of the 20th International Conference on Intelligent User Interfaces, IUI ’15, Atlanta, Georgia, USA, pp. 169–180. Association for Computing Machinery.
Kim, H., H. Kim, K. J. Jo, and J. Kim (2021, April). StarryThoughts: Facilitating Diverse Opinion Exploration on Social Issues. Proceedings of the ACM on Human-Computer Interaction 5(CSCW1), 1–29.
Klein, M. (2007). How to Harvest Collective Wisdom for Complex Problems: An Introduction to the MIT Deliberatorium. Center for Collective Intelligence Working Paper.
Muchnik, L., S. Aral, and S. J. Taylor (2013, August). Social Influence Bias: A Randomized Experiment. Science 341(6146), 647–651.
Sunstein, C. R. (2017). #Republic: Divided Democracy in the Age of Social Media. Princeton: University Press.
Wright, S. and J. Street (2007, October). Democracy, deliberation and design: The case of online discussion forums. New Media & Society 9(5), 849–869.
Zhang, A. X., L. Verou, and D. Karger (2017). Wikum: Bridging Discussion Forums and Wikis Using Recursive Summarization. In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing - CSCW ’17, Portland, Oregon, USA, pp. 2082–2096. ACM Press.

Comments

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[1] B¨achtiger, A., S. Niemeyer, M. Neblo, M. R. Steenbergen, and J. Steiner (2010). Disentangling Diversity in Deliberative Democracy: Competing Theories, Their Blind Spots and Complementarities*. Journal of Political Philosophy 18(1), 32–63.

[2] Chen, G. M. (2017). Online Incivility and Public Debate: Nasty Talk. Cham, SWITZERLAND: Springer International Publishing AG.

[3] Faridani, S., E. Bitton, K. Ryokai, and K. Goldberg (2010, April). Opinion space: A scalable tool for browsing online comments. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI ’10, Atlanta, Georgia, USA, pp. 1175–1184. Association for Computing Machinery.

[4] Hoque, E. and G. Carenini (2015, March). ConVisIT: Interactive Topic Modeling for Exploring Asynchronous Online Conversations. In Proceedings of the 20th International Conference on Intelligent User Interfaces, IUI ’15, Atlanta, Georgia, USA, pp. 169–180. Association for Computing Machinery.

[5] Kim, H., H. Kim, K. J. Jo, and J. Kim (2021, April). StarryThoughts: Facilitating Diverse Opinion Exploration on Social Issues. Proceedings of the ACM on Human-Computer Interaction 5(CSCW1), 1–29.

[6] Klein, M. (2007). How to Harvest Collective Wisdom for Complex Problems: An Introduction to the MIT Deliberatorium. Center for Collective Intelligence Working Paper.

[7] Muchnik, L., S. Aral, and S. J. Taylor (2013, August). Social Influence Bias: A Randomized Experiment. Science 341(6146), 647–651.

[8] Sunstein, C. R. (2017). #Republic: Divided Democracy in the Age of Social Media. Princeton: University Press.

[9] Wright, S. and J. Street (2007, October). Democracy, deliberation and design: The case of online discussion forums. New Media & Society 9(5), 849–869.

[10] Zhang, A. X., L. Verou, and D. Karger (2017). Wikum: Bridging Discussion Forums and Wikis Using Recursive Summarization. In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing - CSCW ’17, Portland, Oregon, USA, pp. 2082–2096. ACM Press.

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