Barriers to Recruiting and Engaging End-Users in Large-Scale Digital Health & Wellbeing Technologies and Services

Health and social care services in the U.K. are increasingly looking towards digital technologies and services as a way to support those with chronic illness to better manage their disease and to allow older people to continue living independently for longer. The Delivering Assisted Living Lifestyles at Scale (dallas) programme aims to address these two issues. However implementing a large-scale digital health innovation programme is a hugely complex process. This paper reports preliminary qualitative findings from the analysis of project documentation and interviews with the four consortia of the dallas programme. It presents an overview of the difficulties experienced when engaging and attempting to recruit individuals to participate in the dallas related services. A number of barriers – such as the use of co-design methodologies, branding and partnership constraints and unsustainable recruitment targets – hindered initial engagement strategies when trying to reach and enrol large numbers of end-users. The recruitment strategies of the consortia within this digital health innovation programme have hence continued to evolve in order to adapt to the emerging realities on the ground.

Content

Author and article information

Contributors

Siobhan O’Connor

Frances S. Mair

Kate O’Donnell

Marilyn McGee-Lennon

Matt-Mouley Bouamrane

Conference

Publication date: September 2014

Publication date (Print): September 2014

Pages: 1-3

Affiliations

[0001]General Practice & Primary Care,

Institute of health & Well-Being

University of Glasgow

[0002]Dept. of Computer &

Information Science,

University of Strathclyde,

Scotland

Article

DOI: 10.14236/ewic/HIS2014.8

SO-VID: cf3dbf1b-a448-481e-b6ad-231ef536bb93

Copyright statement: © Siobhan O’Connor et al. Published by BCS Learning and Development Ltd. BCS Health Informatics Scotland (HIS), Glasgow, UK

License:

This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

Conference name: BCS Health Informatics Scotland (HIS)

Conference acronym: HIS

Conference number:

Conference location: Glasgow, UK

Conference date: 2 - 3 September 2014

Conference sponsor: Electronic Workshops in Computing (eWiC)

Conference theme: BCS Health Informatics Scotland (HIS)

Product

Product Information: 1477-9358BCS Learning & Development

Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HIS2014.8

Self URI (journal page): https://ewic.bcs.org/

Barriers to Recruiting and Engaging End-Users in Large-Scale Digital Health & Wellbeing Technologies and Services

Abstract