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      Evaluation of Interfaces for IRS: Modelling End-User Searching Behaviour

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      20th Annual BCS-IRSG Colloquium on IR (IRSG)

      BCS-IRSG Colloquium on IR

      25-27 March 1998

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          Abstract

          This paper describes an investigation in progress into the searching behaviour of end-users and how it is affected by interface design. The project focused on qualitative data gathering and heavily relies on thinkaloud protocols. 65 end-users were observed searching a bibliographic database ( Medline) in their natural setting. The two most commonly used commercial versions of Medline were selected as experimental variable (OVID for Windows and WinSPIRS)- both use an underlying Boolean system and a Windowsbased interface, but present fundamental differences in terms of the use and the presentation of searching tools and results presentation. Marchionini’s model of information seeking (1995) was used as a framework. The results showed that there are some discrepancies between this model and the behaviour observed. The results of the comparison of searching behaviour with the two systems have shown some fundamental differences, but also have provided some areas of similarities in behaviour which seem to indicate that there could be some genuine end-user characteristics which are independent of system and interface design.

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          Most cited references 4

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          COGNITIVE PERSPECTIVES OF INFORMATION RETRIEVAL INTERACTION: ELEMENTS OF A COGNITIVE IR THEORY

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            Information search tactics

             Marcia Bates (1979)
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              Moves in online searching

               Raya Fidel (1985)
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                Author and article information

                Contributors
                Conference
                March 1998
                March 1998
                : 1-13
                Affiliations
                Centre for Interactive Systems Research, Department Information Science, City University

                Northampton Square, London EC1V 0HB, UK
                Article
                10.14236/ewic/IRSG1998.7
                © Victoria Manglano et al. Published by BCS Learning and Development Ltd. 20th Annual BCS-IRSG Colloquium on IR, Autrans, France

                This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

                20th Annual BCS-IRSG Colloquium on IR
                IRSG
                20
                Autrans, France
                25-27 March 1998
                Electronic Workshops in Computing (eWiC)
                BCS-IRSG Colloquium on IR
                Product
                Product Information: 1477-9358BCS Learning & Development
                Self URI (journal page): https://ewic.bcs.org/
                Categories
                Electronic Workshops in Computing

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