Evaluation of Interfaces for IRS: Modelling End-User Searching Behaviour

Abstract

This paper describes an investigation in progress into the searching behaviour of end-users and how it is affected by interface design. The project focused on qualitative data gathering and heavily relies on thinkaloud protocols. 65 end-users were observed searching a bibliographic database ( Medline) in their natural setting. The two most commonly used commercial versions of Medline were selected as experimental variable (OVID for Windows and WinSPIRS)- both use an underlying Boolean system and a Windowsbased interface, but present fundamental differences in terms of the use and the presentation of searching tools and results presentation. Marchionini’s model of information seeking (1995) was used as a framework. The results showed that there are some discrepancies between this model and the behaviour observed. The results of the comparison of searching behaviour with the two systems have shown some fundamental differences, but also have provided some areas of similarities in behaviour which seem to indicate that there could be some genuine end-user characteristics which are independent of system and interface design.

Contributors

Victoria Manglano

Micheline Beaulieu

Stephen Robertson

Conference

Publication date: March 1998

Publication date (Print): March 1998

Pages: 1-13

Affiliations

Centre for Interactive Systems Research, Department Information Science, City University

Northampton Square, London EC1V 0HB, UK

Article

DOI: 10.14236/ewic/IRSG1998.7

Copyright statement: © Victoria Manglano et al. Published by BCS Learning and Development Ltd. 20th Annual BCS-IRSG Colloquium on IR, Autrans, France

License:

This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

Conference name: 20th Annual BCS-IRSG Colloquium on IR

Conference acronym: IRSG

Conference number: 20

Conference location: Autrans, France

Conference date: 25-27 March 1998

Conference sponsor: Electronic Workshops in Computing (eWiC)

Conference theme: BCS-IRSG Colloquium on IR

Product

Product Information: 1477-9358BCS Learning & Development

Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/IRSG1998.7

Self URI (journal page): https://ewic.bcs.org/

Categories

Series title: Electronic Workshops in Computing