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      Evaluation of Interfaces for IRS: Modelling End-User Searching Behaviour

      proceedings-article

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      20th Annual BCS-IRSG Colloquium on IR (IRSG)

      BCS-IRSG Colloquium on IR

      25-27 March 1998

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            Abstract

            This paper describes an investigation in progress into the searching behaviour of end-users and how it is affected by interface design. The project focused on qualitative data gathering and heavily relies on thinkaloud protocols. 65 end-users were observed searching a bibliographic database ( Medline ) in their natural setting. The two most commonly used commercial versions of Medline were selected as experimental variable (OVID for Windows and WinSPIRS)- both use an underlying Boolean system and a Windowsbased interface, but present fundamental differences in terms of the use and the presentation of searching tools and results presentation. Marchionini’s model of information seeking (1995) was used as a framework. The results showed that there are some discrepancies between this model and the behaviour observed. The results of the comparison of searching behaviour with the two systems have shown some fundamental differences, but also have provided some areas of similarities in behaviour which seem to indicate that there could be some genuine end-user characteristics which are independent of system and interface design.

            Content

            Author and article information

            Contributors
            Conference
            March 1998
            March 1998
            : 1-13
            Affiliations
            [0001]Centre for Interactive Systems Research, Department Information Science, City University

            Northampton Square, London EC1V 0HB, UK
            Article
            10.14236/ewic/IRSG1998.7
            1ba3f449-f92f-41f4-9040-509bd38a5ad6
            © Victoria Manglano et al. Published by BCS Learning and Development Ltd. 20th Annual BCS-IRSG Colloquium on IR, Autrans, France

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            20th Annual BCS-IRSG Colloquium on IR
            IRSG
            20
            Autrans, France
            25-27 March 1998
            Electronic Workshops in Computing (eWiC)
            BCS-IRSG Colloquium on IR
            Product
            Product Information: 1477-9358BCS Learning & Development
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Electronic Workshops in Computing

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