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      Knowledge Management and Information Retrieval: Some New Challenges

      21st Annual BCS-IRSG Colloquium on IR (IRSG)

      IR Research

      19-20 April 1999

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          Abstract

          Change is one of the stable factors in many organisations. Therefor agility is essential for success and good management of knowledge is one of the key factors for success in such organisations. This document describes a model for the organisation of knowledge management. This model is based on a distinguishing of concepts of knowledge: the stock concept and the flow concepts. The importance of a knowledge management policy is stressed. In such a policy the key strategic knowledge requirements of an organisation are defined based upon the organisations mission, primary goals and strategy. Also the knowledge management infrastructure to implement such a policy is elaborated.

          Further the paper focuses on the requirements of information retrieval software for such a knowledge management infrastructure. It deal with the concept “document” and the need for user friendly functionality. It concludes that many of today’s search engines are too complicated and it advises to invest in the development of software that helps the user to use advanced functionality that retrieval systems have.

          One of the main deficiencies of modern retrieval software is that it is based on the presumption that the meaning of a document is completely and only depending on the document itself. It does not take the user into account and the domain from which he is searching. A document however should be interpreted in the terms of the user and his organisation. Modelling knowledge from the perspective of the user is one of the key challenges for the coming years.

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          Author and article information

          Contributors
          Conference
          April 1999
          April 1999
          : 1-9
          Affiliations
          PHEIDIS CONSULTANTS

          Zoetermeer, Netherlands
          Article
          10.14236/ewic/IRSG1999.6
          © Eng. Ab L.M. Helderman. Published by BCS Learning and Development Ltd. 21st Annual BCS-IRSG Colloquium on IR, Glasgow

          This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

          21st Annual BCS-IRSG Colloquium on IR
          IRSG
          21
          Glasgow
          19-20 April 1999
          Electronic Workshops in Computing (eWiC)
          IR Research
          Product
          Product Information: 1477-9358BCS Learning & Development
          Self URI (journal page): https://ewic.bcs.org/
          Categories
          Electronic Workshops in Computing

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