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      Evaluation of Medication System Interface

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      9th Bi-annual International Conference on Naturalistic Decision Making (NDM9) (NDM)

      Naturalistic Decision Making (NDM9)

      23 - 26 June 2009

      Cognitive Task Analysis, Fault Tree Analysis, Medication Support Systems, Expert Assessment

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            Abstract

            Motivation – Development of a quantitative method for identification of interface design flaws. Research approach – Cognitive task analysis and fault analysis methodology were used to design a tool to capture expert user’s experience with the interface. Findings/Design – Experienced users provided estimates of failure rates for each point in the fault tree. We found the need for numerous work-arounds impacted the time required for processing medications, making the interface under study inefficient. The method identified specific steps in the process of using the interface where re-design could improve efficiency. Originality/Value – This method can be used during system development, system selection or post deployment assessment of problematic systems. Take away message – This methodology provides an accessible method of quantifying error rates in specific components of the interface.

            Content

            Author and article information

            Contributors
            Conference
            June 2009
            June 2009
            : 160-165
            Affiliations
            [0001]Kansas State University, USA
            [0002]California State University, Stanislaus, USA
            [0003]University of Washington, USA
            Article
            10.14236/ewic/NDM2009.15
            1d1fe405-1615-4ab7-8e56-5783017f7692
            © James Shanteau et al. Published by BCS Learning and Development Ltd. 9th Bi-annual International Conference on Naturalistic Decision Making (NDM9), BCS London

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            9th Bi-annual International Conference on Naturalistic Decision Making (NDM9)
            NDM
            9
            BCS London
            23 - 26 June 2009
            Electronic Workshops in Computing (eWiC)
            Naturalistic Decision Making (NDM9)
            Product
            Product Information: 1477-9358BCS Learning & Development
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Electronic Workshops in Computing

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