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      Effects of Operator State on Pilot/ATC Conflict

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      9th Bi-annual International Conference on Naturalistic Decision Making (NDM9) (NDM)
      Naturalistic Decision Making (NDM9)
      23 - 26 June 2009
      Operator state, communication breakdown, affect, conflict, pilot/ATC conflict
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            Abstract

            Motivation – Operator state factors can influence the quality of situation assessment, information processing, and decision-making (Peters et al, 2006). Originality/Value – It is critical in aviation to ensure shared situational understanding and cooperative problem solving between aircrews and ATC. In NDM research, we must identify situations likely to elicit particular operator states and evaluate their potential impact on decision processes. Research approach – Using ASRS reports, we coded phrases associated with three types of conflict: operational, informational, and cognitive (Bearman et al., 2005), as well as operator state words referring to the reporter or to another party. Findings – Results will be presented at NDM9. Limitations – Characteristics of the ASRS database guarantee that it is a rich source of data, but also impose inherent limitations with respect to generalization. Take away message – This research will enable us to better predict aircrew/ATC communication breakdowns and conflicts resulting from specific operator states.

            Content

            Author and article information

            Conference
            June 2009
            June 2009
            : 257-258
            Affiliations
            [0001]San Francisco State University
            [0002]NASA Ames Research Center
            Article
            10.14236/ewic/NDM2009.38
            c5f2ac7f-92bb-4864-8f3b-ec04fd724f24
            © Kathleen L. Mosier et al. Published by BCS Learning and Development Ltd. 9th Bi-annual International Conference on Naturalistic Decision Making (NDM9), BCS London

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            9th Bi-annual International Conference on Naturalistic Decision Making (NDM9)
            NDM
            9
            BCS London
            23 - 26 June 2009
            Electronic Workshops in Computing (eWiC)
            Naturalistic Decision Making (NDM9)
            History
            Product

            1477-9358 BCS Learning & Development

            Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/NDM2009.38
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Electronic Workshops in Computing

            Applied computer science,Computer science,Security & Cryptology,Graphics & Multimedia design,General computer science,Human-computer-interaction
            Operator state,conflict,communication breakdown,pilot/ATC conflict,affect

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