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      Verbal Communication as a sign of adaptation in socio-technical systems: The case of robotic surgery

      ,

      9th Bi-annual International Conference on Naturalistic Decision Making (NDM9) (NDM)

      Naturalistic Decision Making (NDM9)

      23 - 26 June 2009

      Robotic surgery, verbal communication analysis, adaptation

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          Abstract

          Motivation – The aim of this paper is to study how a complex system such as surgery adapts itself to external changes such as robotic system using verbal communication as a manifestation of the surgeon’s adaptation work progress. Research approach – First, we compared verbal communication between surgeons in two conditions (laparoscopy and robotic surgery). Secondly we compared three teams with different levels of expertise with the robot on a repeated surgery act in order to distinguish between the momentary and the permanent changes. Findings/Design – We showed more acts of communication with the robotic system. The content analyses of the communication revealed a profound change of the structure of the task that requires new explicit collaborative modes. Research limitations/Implications – Although our sample is small, our communication grid can be used in other domains concerned with telework. Originality/Value – Verbal communication is used to study adaptation mechanisms.

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          Author and article information

          Contributors
          Conference
          June 2009
          June 2009
          : 267-272
          Affiliations
          University of Liège
          Article
          10.14236/ewic/NDM2009.39
          © Nyssen Anne-Sophie et al. Published by BCS Learning and Development Ltd. 9th Bi-annual International Conference on Naturalistic Decision Making (NDM9), BCS London

          This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

          9th Bi-annual International Conference on Naturalistic Decision Making (NDM9)
          NDM
          9
          BCS London
          23 - 26 June 2009
          Electronic Workshops in Computing (eWiC)
          Naturalistic Decision Making (NDM9)
          Product
          Product Information: 1477-9358BCS Learning & Development
          Self URI (journal page): https://ewic.bcs.org/
          Categories
          Electronic Workshops in Computing

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