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      People, Technology, and Complex Work in Healthcare

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      9th Bi-annual International Conference on Naturalistic Decision Making (NDM9) (NDM)

      Naturalistic Decision Making (NDM9)

      23 - 26 June 2009

      Health care, information technology, human-computer interaction, task-artefact cycle

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            Abstract

            Motivation – Healthcare are rapidly replacing manual with computerized artefacts for many reasons, but the impact on users of the technology is often assumed to be neutral. Approach – Three presentations of the increasingly more intensive use of computer technology in healthcare will be discussed by panelists and audience to explore the problem space. A closing presentation will highlight issues in designing technology that is both usable and useful to frontline workers. Originality/Value – There is great pressure to speed up the introduction of technology in healthcare, but a “rush to implementation” risks serious design problems. Take away message – Technological artefacts are introduced to meet many needs, but if users’ needs are not taken into account, the technology may founder or be subverted.

            Content

            Author and article information

            Contributors
            Conference
            June 2009
            June 2009
            : 316-317
            Affiliations
            [0001]Universitá di Milano
            [0002]Virginia Commonwealth University
            [0003]City University London
            [0004]University of Florida; Imperial College London
            Article
            10.14236/ewic/NDM2009.53
            e6d7300e-9ad5-4ba3-bcc9-8b278958cb8b
            © Silvia Gilardi et al. Published by BCS Learning and Development Ltd. 9th Bi-annual International Conference on Naturalistic Decision Making (NDM9), BCS London

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            9th Bi-annual International Conference on Naturalistic Decision Making (NDM9)
            NDM
            9
            BCS London
            23 - 26 June 2009
            Electronic Workshops in Computing (eWiC)
            Naturalistic Decision Making (NDM9)
            Product
            Product Information: 1477-9358BCS Learning & Development
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Electronic Workshops in Computing

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