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      People, Technology, and Complex Work in Healthcare

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      9th Bi-annual International Conference on Naturalistic Decision Making (NDM9) (NDM)

      Naturalistic Decision Making (NDM9)

      23 - 26 June 2009

      Health care, information technology, human-computer interaction, task-artefact cycle

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          Abstract

          Motivation – Healthcare are rapidly replacing manual with computerized artefacts for many reasons, but the impact on users of the technology is often assumed to be neutral. Approach – Three presentations of the increasingly more intensive use of computer technology in healthcare will be discussed by panelists and audience to explore the problem space. A closing presentation will highlight issues in designing technology that is both usable and useful to frontline workers. Originality/Value – There is great pressure to speed up the introduction of technology in healthcare, but a “rush to implementation” risks serious design problems. Take away message – Technological artefacts are introduced to meet many needs, but if users’ needs are not taken into account, the technology may founder or be subverted.

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          Author and article information

          Contributors
          Conference
          June 2009
          June 2009
          : 316-317
          Affiliations
          Universitá di Milano
          Virginia Commonwealth University
          City University London
          University of Florida; Imperial College London
          Article
          10.14236/ewic/NDM2009.53
          © Silvia Gilardi et al. Published by BCS Learning and Development Ltd. 9th Bi-annual International Conference on Naturalistic Decision Making (NDM9), BCS London

          This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

          9th Bi-annual International Conference on Naturalistic Decision Making (NDM9)
          NDM
          9
          BCS London
          23 - 26 June 2009
          Electronic Workshops in Computing (eWiC)
          Naturalistic Decision Making (NDM9)
          Product
          Product Information: 1477-9358BCS Learning & Development
          Self URI (journal page): https://ewic.bcs.org/
          Categories
          Electronic Workshops in Computing

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