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      Collective Decision-Making in Complex Situations: a Dynamic Role in Alert Management

      proceedings-article

      1 , 2 , 5 , 1 , 3 , 4 , 2 , 5

      9th Bi-annual International Conference on Naturalistic Decision Making (NDM9) (NDM)

      Naturalistic Decision Making (NDM9)

      23 - 26 June 2009

      Inter-individual collaboration and co-operation, team activity analysis, decision-making, alert management, complex and time-constrained situation

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            Abstract

            Motivation – This paper presents collective processes analysis in command and control activities. Research approach – Our objective is to describe the collective activities during alert management situations using the EORCA method (Event Oriented Representation of Collaborative Activities). Findings/Design –Data analysis allows us to characterize different inter-individual processes: co-operation and collaboration. Results show that they consist mainly in primarily communication procedures between experts during the varying phases of about management. Research limitations/Implications – Only one setting (epidemiological alert management) was investigated in this study, which limited a possible generalisation of the findings. Originality/Value – The research makes a contribution to the need of designers to target specific collective processes used in alert management by creating specific design for crisis centre. Take away message – Different team activity processes occur during the course of action in alert management, which correspond to specific phases: cooperation during information elements acquisition; collaboration during situation assessment and decision making phases.

            Content

            Author and article information

            Contributors
            Conference
            June 2009
            June 2009
            : 331-338
            Affiliations
            [ 1 ]Research center in Psychology of Cognition, Language and

            Emotion (PSYCLE, E.A 3273)

            Aix-Marseille University
            [ 2 ]Laboratoire d’Enseignement et de Recherche sur le

            Traitement de l’Information Médicale (LERTIM, EA 3283)

            Faculty of Medecine, Aix Marseille University
            [ 3 ]University Institute of France
            [ 4 ]

            Department of Telemedicine

            Institut de Médecine Navale du Service de Santé des Armées (IMNSSA), TOULON
            [ 5 ]

            Unité de Recherche Epidémiologique - Département d’Epidémiologie et de Santé Publique

            Institut de Médecine Tropicale du Service de Santé des Armées (IMTSSA)
            Article
            10.14236/ewic/NDM2009.56
            904aa306-db9d-4401-b0a5-a83add34d820
            © Charlotte Gaudin et al. Published by BCS Learning and Development Ltd. 9th Bi-annual International Conference on Naturalistic Decision Making (NDM9), BCS London

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            9th Bi-annual International Conference on Naturalistic Decision Making (NDM9)
            NDM
            9
            BCS London
            23 - 26 June 2009
            Electronic Workshops in Computing (eWiC)
            Naturalistic Decision Making (NDM9)
            Product
            Product Information: 1477-9358BCS Learning & Development
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Electronic Workshops in Computing

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