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      Use of a Team Collaboration Model to Identify Candidate Knowledge Management and Collaboration Technologies


      9th Bi-annual International Conference on Naturalistic Decision Making (NDM9) (NDM)

      Naturalistic Decision Making (NDM9)

      23 - 26 June 2009

      Model of team collaboration, collaboration, team decision making, communications analysis, knowledge management, system development, prototyping

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          Motivation – We used a model of team collaboration as a framework to assist in the requirements stage of knowledge management (KM) and collaboration system development. Research approach – The model emphasizes the macrocognitive processes entailed in collaboration and includes major processes that underlie this type of communication. Data was analyzed for several 9/11 efforts and air-warfare scenarios. Findings/Design – Data captured from teams performing their tasks provided insight into areas where collaboration might be lacking. Research limitations/Implications – Findings suggest our approach can identify candidate KM and collaboration tools types. Further analyses and other types of collaborative tasks are necessary to generalize our results. Originality/Value – Our work focuses on the requirements stage of development while others generally focus on assessing current technology. Take away message – Our research seeks to identify the right types of technology tools early in the development process. Cost savings is generally more dramatic in the earlier stages of system development.

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          Most cited references 1

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          Toward a Comprehensive Theory of Collaboration

           D Wood (1991)

            Author and article information

            June 2009
            June 2009
            : 75-82
            Graduate School of Operational and Information Sciences

            Naval Postgraduate School, Monterey, CA 93943
            © Tony Kendall et al. Published by BCS Learning and Development Ltd. 9th Bi-annual International Conference on Naturalistic Decision Making (NDM9), BCS London

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            9th Bi-annual International Conference on Naturalistic Decision Making (NDM9)
            BCS London
            23 - 26 June 2009
            Electronic Workshops in Computing (eWiC)
            Naturalistic Decision Making (NDM9)
            Product Information: 1477-9358BCS Learning & Development
            Self URI (journal page): https://ewic.bcs.org/
            Electronic Workshops in Computing


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