Crowd-Powered Systems

Crowd-powered systems combine computation with human intelligence, drawn from large groups of people connecting and coordinating online. These hybrid systems enable applications and experiences that neither crowds nor computation could support alone. Unfortunately, crowd work is error-prone and slow, making it difficult to incorporate crowds as firstorder building blocks in software systems. I introduce computational techniques that decompose complex tasks into simpler, verifiable steps to improve quality, and optimize work to return results in seconds. These techniques advance crowdsourcing into a platform that is reliable and responsive to the point where crowds can be used in interactive systems.