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      Innovations in Bio-Inspired Computing and Applications : Proceedings of the 11th International Conference on Innovations in Bio-Inspired Computing and Applications (IBICA 2020) held during December 16-18, 2020 

      Multicriteria Model for Sorting the Quality of Services Provided by Airports

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      Author(s): ,
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      Publisher: Springer International Publishing

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          Multiple Attribute Decision Making

          Ching-Lai Hwang, Kwangsun Yoon (1981)
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            Classement et choix en présence de points de vue multiples

            B. Roy (1968)
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              The relationship between service quality and customer satisfaction – a factor specific approach

              R.N. Anantharaman, Chandrasekharan Rajendran, G.S. Sureshchandar (2002)
              Article 0 comments Cited 59 times – based on 0 reviews     Review now
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                Author and book information

                Contributors
                Phelipe Medeiros da Rocha: (View ORCID Profile)
                Helder Gomes Costa: (View ORCID Profile)
                Book Chapter
                Publication date (Print): 2021
                Publication date (Online): April 10 2021
                Pages: 515-524
                DOI: 10.1007/978-3-030-73603-3_48
                SO-VID: fab5236a-8c73-4be0-837b-7e2edf339dea
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