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J. Constant 2016 Facebook launches Messenger platform with chatbots ext-link-type="uri" xlink:href="http://techcrunch.com/2016/04/12/agents-on-messenger/">http://techcrunch.com/2016/04/12/agents-on-messenger/ May 2016
S. Kemp 2016 Digital in 2016 ext-link-type="uri" xlink:href="http://www.slideshare.net/wearesocialsg/digital-in-2016">http://www.slideshare.net/wearesocialsg/digital-in-2016 May 2016
A. Murphy 2016 Could a museum use WhatsApp? ext-link-type="uri" xlink:href="http://www.horniman.ac.uk/get_involved/blog/using-whatsapp-to-answer-visitors-questions">http://www.horniman.ac.uk/get_involved/blog/using-whatsapp-to-answer-visitors-questions May 2016
E. SanchezP. Pierroux 2015 Gamifying the Museum: A Case for Teaching for Games Based Learning ext-link-type="uri" xlink:href="https://www.researchgate.net/profile/Palmyre_Pierroux2/publication/279845368_Gamifying_the_Museum_A_Case_for_Teaching_for_Games_Based_Learning/links/559b9b9808ae793d138250f6.pdf">https://www.researchgate.net/profile/Palmyre_Pierroux2/publication/279845368_Gamifying_the_Museum_A_Case_for_Teaching_for_Games_Based_Learning/links/559b9b9808ae793d138250f6.pdf May 2016
N. Simon 2015 ASKing about Art at the Brooklyn Museum: interview with Shelley Bernstein and Sara Devine ext-link-type="uri" xlink:href="http://museumtwo.blogspot.it/2015/06/asking-about-art-at-brooklyn-museum.html">http://museumtwo.blogspot.it/2015/06/asking-about-art-at-brooklyn-museum.html May 2016