0
views
0
recommends
+1 Recommend
1 collections
    0
    shares
      • Record: found
      • Abstract: found
      • Article: found
      Is Open Access

      Work Stress Among Bank Employees: A Case Study of Bank Rakyat

      Read this article at

      ScienceOpenPublisher
      Bookmark
          There is no author summary for this article yet. Authors can add summaries to their articles on ScienceOpen to make them more accessible to a non-specialist audience.

          Abstract

          The extent of stress faced by skilled employees in organizations is often substantial. In several professions, stress is intrinsic to the duty itself, where competing demands, challenges and pressures escort the duty and therefore cannot be avoided. On the organizational level, stress exists in every company. The purpose of this study was to investigate the factors that contribute of to work stress among Bank Rakyat’s employees. This study also aimed to determine if there were any statistically significant differences in the respondents’ level of work stress by demographic factors (gender, status, education qualification, job position and length of service). The survey was carried out at 12 branches of Bank Rakyat in the northern region of the Malaysian Peninsula. A total 154 bank employees participated in this study. Data was collected through a 40-item questionnaire on a five-point Likert Scale. The findings of this study showed that only organizational factors had a significant influence on work stress level. The study also revealed that the overall level of work stress among the respondents was moderate. While on the difference between the level of work stress by demographic factors, this study found that there was no statistically significant difference between these factors.  

          Related collections

          Author and article information

          Contributors
          Malaysia
          Malaysia
          Malaysia
          Malaysia
          Journal
          Malaysian Management Journal
          UUM Press
          March 01 2020
          : 17
          : 115-124
          Affiliations
          [1 ]School of Business Management UUM College of Business Universiti Utara Malaysia
          Article
          10.32890/mmj.17.2013.8996

          All content is freely available without charge to users or their institutions. Users are allowed to read, download, copy, distribute, print, search, or link to the full texts of the articles in this journal without asking prior permission of the publisher or the author. Articles published in the journal are distributed under a http://creativecommons.org/licenses/by/4.0/.

          Comments

          Comment on this article