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      Integrated primary care in Germany: the road ahead

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          Abstract

          Problem statement

          Health care delivery in Germany is highly fragmented, resulting in poor vertical and horizontal integration and a system that is focused on curing acute illness or single diseases instead of managing patients with more complex or chronic conditions, or managing the health of determined populations. While it is now widely accepted that a strong primary care system can help improve coordination and responsiveness in health care, primary care has so far not played this role in the German system. Primary care physicians traditionally do not have a gatekeeper function; patients can freely choose and directly access both primary and secondary care providers, making coordination and cooperation within and across sectors difficult.

          Description of policy development

          Since 2000, driven by the political leadership and initiative of the Federal Ministry of Health, the German Bundestag has passed several laws enabling new forms of care aimed to improve care coordination and to strengthen primary care as a key function in the German health care system. These include on the contractual side integrated care contracts, and on the delivery side disease management programmes, medical care centres, gatekeeping and ‘community medicine nurses’.

          Conclusion and discussion

          Recent policy reforms improved framework conditions for new forms of care. There is a clear commitment by the government and the introduction of selective contracting and financial incentives for stronger cooperation constitute major drivers for change. First evaluations, especially of disease management programmes, indicate that the new forms of care improve coordination and outcomes. Yet the process of strengthening primary care as a lever for better care coordination has only just begun. Future reforms need to address other structural barriers for change such as fragmented funding streams, inadequate payment systems, the lack of standardized IT systems and trans-sectoral education and training of providers.

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          Most cited references51

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          German diabetes disease management programs are appropriate for restructuring care according to the chronic care model: an evaluation with the patient assessment of chronic illness care instrument.

          With the introduction of diabetes disease management programs (DMPs) in Germany, there is a necessity to evaluate whether patients receive care that is congruent to the Chronic Care Model (CCM) and evidence-based behavioral counseling. We examined differences as perceived and experienced by patients with type 2 diabetes between those enrolled in a DMP compared with patients receiving usual care in two federal states of Germany. A random, heterogeneous sample of 3,546 patients (59.3% female) received a mailed questionnaire from their regional health fund, including the German version of the Patient Assessment of Chonic Illness Care (PACIC) instrument, which had additional items for behavioral advice (5A). Two weeks later, a general reminder was sent out. A total of 1,532 questionnaires were returned (response rate 42.2%), and valid data could be obtained for 1,399 patients. Mean age of responders was 70.3 years, of which 53.6% were female. Overall, patients enrolled in a DMP scored significantly higher (3.21 of a possible 5) than patients not enrolled in a DMP (2.86) (P < 0.001). Significant differences in the same direction were found on all five subscales of the PACIC. For the 5A scales, similar differences were found for all five subscales plus the sum score (P < 0.001; mean for DMP = 3.08, mean for non-DMP = 2.78). DMPs, as currently established in primary care in Germany, may impact provided care significantly. The changes in daily practice that have been induced by the DMPs are recognized by patients as care that is more structured and that to a larger extent reflects the core elements of the CCM and evidence-based counseling compared with usual care.
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            How can the practice nurse be more involved in the care of the chronically ill? The perspectives of GPs, patients and practice nurses

            Background A well established "midlevel" of patient care, such as nurse practitioners and/or physician assistants, exits in many countries like the US, Canada, and Australia. In Germany, however there is only one kind of profession assisting the physician in practices, the practice nurse. Little is known about the present involvement of practice nurses in patients' care in Germany and about the attitudes of GPs, assistants and patients concerning an increased involvement. The aim of our study was to get qualitative information on the extent to which practice nurses are currently involved in the treatment of patients and about possibilities of increased involvement as well as on barriers of increased involvement. Methods We performed qualitative, semi-structured interviews with 20 GPs, 20 practice nurses and 20 patients in the Heidelberg area. The interviews were digitally recorded, transcribed and content-analysed with ATLAS.ti. Results Practice nurses are only marginally involved in the treatment of patients. GPs as well as patients were very sceptical about increased involvement in care. Patients were sceptical about nurses' professional background and feared a worsening of the patient doctor relationship. GPs also complained about the nurses' deficient education concerning medical knowledge. They feared a lack of time as well as a missing reimbursement for the efforts of an increased involvement. Practice nurses were mostly willing to be more involved, regarding it as an appreciation of their role. Important barriers were lack of time, overload with administrative work, and a lack of professional knowledge. Conclusion Practice nurses were only little involved in patient care. GPs were more sceptical than patients regarding an increased involvement. One possible area, accepted by all interviewed groups, was patient education as for instance dietary counselling. New treatment approaches as the chronic care model will require a team approach which currently only marginally exists in the German health care system. Better medical education of practice nurses is indispensable, but GPs also have to accept that they cannot fulfil the requirement of future care alone.
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              ELSID-Diabetes study-evaluation of a large scale implementation of disease management programmes for patients with type 2 diabetes. Rationale, design and conduct – a study protocol [ISRCTN08471887]

              Background Diabetes model projects in different regions of Germany including interventions such as quality circles, patient education and documentation of medical findings have shown improvements of HbA1c levels, blood pressure and occurrence of hypoglycaemia in before-after studies (without control group). In 2002 the German Ministry of Health defined legal regulations for the introduction of nationwide disease management programs (DMP) to improve the quality of care in chronically ill patients. In April 2003 the first DMP for patients with type 2 diabetes was accredited. The evaluation of the DMP is essential and has been made obligatory in Germany by the Fifth Book of Social Code. The aim of the study is to assess the effectiveness of DMP by example of type 2 diabetes in the primary care setting of two German federal states (Rheinland-Pfalz and Sachsen-Anhalt). Methods/Design The study is three-armed: a prospective cluster-randomized comparison of two interventions (DMP 1 and DMP 2) against routine care without DMP as control group. In the DMP group 1 the patients are treated according to the current situation within the German-Diabetes-DMP. The DMP group 2 represents diabetic care within ideally implemented DMP providing additional interventions (e.g. quality circles, outreach visits). According to a sample size calculation a sample size of 200 GPs (each GP including 20 patients) will be required for the comparison of DMP 1 and DMP 2 considering possible drop-outs. For the comparison with routine care 4000 patients identified by diabetic tracer medication and age (> 50 years) will be analyzed. Discussion This study will evaluate the effectiveness of the German Diabetes-DMP compared to a Diabetes-DMP providing additional interventions and routine care in the primary care setting of two different German federal states.
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                Author and article information

                Contributors
                Role: Senior Expert Health Policy,
                Bertelsmann Stiftung, Carl-Bertelsmann-Str. 256, 33311 Gütersloh, Germany
                Role: Project Manager,
                International Network Health Policy and Reform, Bertelsmann Stiftung, Carl-Bertelsmann-Str. 256, 33311 Gütersloh, Germany
                Role: Project Manager,
                International Network Health Policy and Reform, Bertelsmann Stiftung, Carl-Bertelsmann-Str. 256, 33311 Gütersloh, Germany
                Journal
                Int J Integr Care
                IJIC
                International Journal of Integrated Care
                Igitur, Utrecht Publishing & Archiving (Utrecht, The Netherlands )
                1568-4156
                Apr-Jun 2009
                20 April 2009
                : 9
                : e14
                Affiliations
                Bertelsmann Stiftung, Carl-Bertelsmann-Str. 256, 33311 Gütersloh, Germany
                International Network Health Policy and Reform, Bertelsmann Stiftung, Carl-Bertelsmann-Str. 256, 33311 Gütersloh, Germany
                International Network Health Policy and Reform, Bertelsmann Stiftung, Carl-Bertelsmann-Str. 256, 33311 Gütersloh, Germany
                Author notes
                Correspondence to: Kerstin Blum, Bertelsmann Stiftung, Carl-Bertelsmann-Str. 256, 33311 Gütersloh, Germany, E-mail: kerstin.blum@ 123456bertelsmann.de

                The authors all work as project managers for the International Network Health Policy and Reform, a project of the Germany-based Bertelsmann Stiftung (Foundation); Sophia Schlette is the Foundation’s Senior Expert Health Policy. The network brings together health policy experts from 20 industrialized countries who report biannually on health policy trends and developments in their countries. Reports and publications are published on the project’s internet database www.healthpolicymonitor.org. The purpose of the International Network Health Policy and Reform is to narrow the gap between international evidence and policy, providing timely information of what works and what does not work in health policy reform.

                Article
                ijic200914
                10.5334/ijic.311
                2691944
                19513180
                2ea5e8c4-1762-4cf1-bc08-e056f7102b20
                Copyright 2009, International Journal of Integrated Care (IJIC)
                History
                : 6 October 2008
                : 10 February 2009
                : 2 March 2009
                Categories
                Policy
                Special series: Integrated primary health care

                Health & Social care
                medical care centres,primary care,care coordination,gatekeeping,disease management programmes,continuity of care

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