12
views
0
recommends
+1 Recommend
0 collections
    0
    shares
      • Record: found
      • Abstract: found
      • Article: found
      Is Open Access

      Speaking out of turn: How video conferencing reduces vocal synchrony and collective intelligence

      research-article

      Read this article at

      Bookmark
          There is no author summary for this article yet. Authors can add summaries to their articles on ScienceOpen to make them more accessible to a non-specialist audience.

          Abstract

          Collective intelligence (CI) is the ability of a group to solve a wide range of problems. Synchrony in nonverbal cues is critically important to the development of CI; however, extant findings are mostly based on studies conducted face-to-face. Given how much collaboration takes place via the internet, does nonverbal synchrony still matter and can it be achieved when collaborators are physically separated? Here, we hypothesize and test the effect of nonverbal synchrony on CI that develops through visual and audio cues in physically-separated teammates. We show that, contrary to popular belief, the presence of visual cues surprisingly has no effect on CI; furthermore, teams without visual cues are more successful in synchronizing their vocal cues and speaking turns, and when they do so, they have higher CI. Our findings show that nonverbal synchrony is important in distributed collaboration and call into question the necessity of video support.

          Related collections

          Most cited references64

          • Record: found
          • Abstract: not found
          • Article: not found

          Organizational Information Requirements, Media Richness and Structural Design

            Bookmark
            • Record: found
            • Abstract: not found
            • Article: not found

            Interpersonal Effects in Computer-Mediated Interaction: A Relational Perspective

            J. WALTHER (1992)
              Bookmark
              • Record: found
              • Abstract: not found
              • Article: not found

              The "Reading the Mind in the Eyes" Test Revised Version: A Study with Normal Adults, and Adults with Asperger Syndrome or High-functioning Autism

                Bookmark

                Author and article information

                Contributors
                Role: ConceptualizationRole: Formal analysisRole: InvestigationRole: MethodologyRole: Writing – original draftRole: Writing – review & editing
                Role: ConceptualizationRole: Formal analysisRole: Writing – original draftRole: Writing – review & editing
                Role: ConceptualizationRole: Data curationRole: InvestigationRole: MethodologyRole: SoftwareRole: Writing – original draftRole: Writing – review & editing
                Role: ConceptualizationRole: Funding acquisitionRole: ResourcesRole: SupervisionRole: Writing – original draftRole: Writing – review & editing
                Role: ConceptualizationRole: Funding acquisitionRole: Project administrationRole: ResourcesRole: SoftwareRole: SupervisionRole: Writing – review & editing
                Role: Editor
                Journal
                PLoS One
                PLoS One
                plos
                plosone
                PLoS ONE
                Public Library of Science (San Francisco, CA USA )
                1932-6203
                2021
                18 March 2021
                : 16
                : 3
                : e0247655
                Affiliations
                [1 ] Tepper School of Business, Carnegie Mellon University, Pittsburgh, Pennsylvania, United States of America
                [2 ] Department of Communication, University of California, Santa Barbara, Santa Barbara, California, United States of America
                [3 ] Human-Computer Interaction Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania, United States of America
                University of Birmingham, UNITED KINGDOM
                Author notes

                Competing Interests: The authors have declared that no competing interests exist.

                Author information
                https://orcid.org/0000-0003-3173-1677
                Article
                PONE-D-20-24495
                10.1371/journal.pone.0247655
                7971580
                33735258
                31b1e76f-b976-4766-8a9d-f5e1d5f284c6
                © 2021 Tomprou et al

                This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.

                History
                : 5 August 2020
                : 10 February 2021
                Page count
                Figures: 4, Tables: 2, Pages: 14
                Funding
                Funded by: funder-id http://dx.doi.org/10.13039/501100008982, National Science Foundation;
                Award ID: CNS-1205539
                Award Recipient :
                Funded by: funder-id http://dx.doi.org/10.13039/501100008982, National Science Foundation;
                Award ID: OAC-1322278
                Award Recipient :
                Funded by: funder-id http://dx.doi.org/10.13039/501100008982, National Science Foundation;
                Award ID: OAC-1322254
                Award Recipient :
                Funded by: Army Research Office
                Award ID: W911NF-20-1-0006
                Award Recipient :
                This material is based upon work supported by the National Science Foundation under grant numbers CNS-1205539 (url: https://www.nsf.gov/awardsearch/showAward?AWD_ID=1205539&HistoricalAwards=false) Author who received the award: L.D., OAC-1322278 (url: https://nsf.gov/awardsearch/showAward?AWD_ID=1322278) (Author who received the award A.W.), and OAC-1322254 (url:. https://nsf.gov/awardsearch/showAward?AWD_ID=1322254) (Author who received the award A.W.). The funders had no role in study design, data collection and analysis, decision to publish, or preparation of the manuscript.
                Categories
                Research Article
                Biology and Life Sciences
                Neuroscience
                Cognitive Science
                Cognitive Psychology
                Intelligence
                Biology and Life Sciences
                Psychology
                Cognitive Psychology
                Intelligence
                Social Sciences
                Psychology
                Cognitive Psychology
                Intelligence
                Biology and Life Sciences
                Psychology
                Behavior
                Nonverbal Communication
                Facial Expressions
                Social Sciences
                Psychology
                Behavior
                Nonverbal Communication
                Facial Expressions
                Biology and Life Sciences
                Psychology
                Behavior
                Verbal Behavior
                Verbal Communication
                Social Sciences
                Psychology
                Behavior
                Verbal Behavior
                Verbal Communication
                Social Sciences
                Sociology
                Communications
                Social Communication
                Engineering and Technology
                Signal Processing
                Speech Signal Processing
                Biology and Life Sciences
                Neuroscience
                Cognitive Science
                Cognitive Psychology
                Intelligence
                Human Intelligence
                Biology and Life Sciences
                Psychology
                Cognitive Psychology
                Intelligence
                Human Intelligence
                Social Sciences
                Psychology
                Cognitive Psychology
                Intelligence
                Human Intelligence
                Biology and Life Sciences
                Anatomy
                Head
                Face
                Medicine and Health Sciences
                Anatomy
                Head
                Face
                Biology and Life Sciences
                Psychology
                Psychometrics
                Intelligence Tests
                Social Sciences
                Psychology
                Psychometrics
                Intelligence Tests
                Custom metadata
                The data of the study are publicly available at https://osf.io/tnv93/.

                Uncategorized
                Uncategorized

                Comments

                Comment on this article