2
views
0
recommends
+1 Recommend
0 collections
    0
    shares
      • Record: found
      • Abstract: found
      • Article: found
      Is Open Access

      Evaluating the Implementation of a Mental Health Referral Service “Connect to Wellbeing”: A Quality Improvement Approach

      research-article

      Read this article at

      Bookmark
          There is no author summary for this article yet. Authors can add summaries to their articles on ScienceOpen to make them more accessible to a non-specialist audience.

          Abstract

          There is increasing demand for mental health services to be accessible to diverse populations in flexible, yet, cost-effective ways. This article presents the findings from a study that evaluated the process of implementing Connect to Wellbeing (CTW), a new mental health intake, assessment and referral service in regional Australia, to determine how well it improved access to services, and to identify potential measures that could be used to evaluate value for money. The study used a hybrid study design to conduct a process evaluation to better understand: the process of implementing CTW; and the barriers and factors enabling implementation of CTW. In addition, to better understand how to measure the cost-effectiveness of such services, the hybrid study design included an assessment of potential outcome measures suitable for ascertaining both the effectiveness of CTW in client health outcomes, and conducting a value for money analysis. The process evaluation found evidence that by improving processes, and removing waitlists CTW had created an opportunity to broadened the scope and type of psychological services offered which improved accessibility. The assessment of potential outcome measures provided insight into suitable measures for future evaluation into service effectiveness, client health outcomes and value for money.

          Related collections

          Most cited references22

          • Record: found
          • Abstract: found
          • Article: not found

          Development and preliminary testing of the new five-level version of EQ-5D (EQ-5D-5L)

          Purpose This article introduces the new 5-level EQ-5D (EQ-5D-5L) health status measure. Methods EQ-5D currently measures health using three levels of severity in five dimensions. A EuroQol Group task force was established to find ways of improving the instrument’s sensitivity and reducing ceiling effects by increasing the number of severity levels. The study was performed in the United Kingdom and Spain. Severity labels for 5 levels in each dimension were identified using response scaling. Focus groups were used to investigate the face and content validity of the new versions, including hypothetical health states generated from those versions. Results Selecting labels at approximately the 25th, 50th, and 75th centiles produced two alternative 5-level versions. Focus group work showed a slight preference for the wording ‘slight-moderate-severe’ problems, with anchors of ‘no problems’ and ‘unable to do’ in the EQ-5D functional dimensions. Similar wording was used in the Pain/Discomfort and Anxiety/Depression dimensions. Hypothetical health states were well understood though participants stressed the need for the internal coherence of health states. Conclusions A 5-level version of the EQ-5D has been developed by the EuroQol Group. Further testing is required to determine whether the new version improves sensitivity and reduces ceiling effects.
            Bookmark
            • Record: found
            • Abstract: not found
            • Article: not found

            EuroQol - a new facility for the measurement of health-related quality of life

            (1990)
              Bookmark
              • Record: found
              • Abstract: found
              • Article: not found

              Global burden of disease attributable to mental and substance use disorders: findings from the Global Burden of Disease Study 2010

              The Lancet, 382(9904), 1575-1586
                Bookmark

                Author and article information

                Contributors
                Journal
                Front Public Health
                Front Public Health
                Front. Public Health
                Frontiers in Public Health
                Frontiers Media S.A.
                2296-2565
                14 December 2020
                2020
                : 8
                : 585933
                Affiliations
                [1] 1The Cairns Institute, James Cook University , Cairns, QLD, Australia
                [2] 2College of Business, Law and Governance, James Cook University , Cairns, QLD, Australia
                [3] 3Centre for Health Economics Research and Evaluation, Centre for Improving Palliative, Aged and Chronic Care through Clinical Research and Translation, University of Technology Sydney , Sydney, NSW, Australia
                [4] 4Trinity College Dublin, The University of Dublin , Dublin, Ireland
                [5] 5Neami National , Preston, VIC, Australia
                [6] 6Neami National , Cairns, QLD, Australia
                [7] 7College of Arts, Society & Education, James Cook University , Cairns, QLD, Australia
                Author notes

                Edited by: Wulf Rössler, Charité–Universitätsmedizin Berlin, Germany

                Reviewed by: Sarah Stewart-Brown, University of Warwick, United Kingdom; Sarah Forberger, Leibniz Institute for Prevention Research and Epidemiology (LG), Germany

                *Correspondence: Leigh-ann Onnis leighann.onnis@ 123456jcu.edu.au

                This article was submitted to Public Mental Health, a section of the journal Frontiers in Public Health

                Article
                10.3389/fpubh.2020.585933
                7767852
                33381486
                33ec5af7-6618-4903-95c7-ce75cfa6cbac
                Copyright © 2020 Onnis, Kinchin, Pryce, Ennals, Petrucci and Tsey.

                This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.

                History
                : 22 July 2020
                : 18 November 2020
                Page count
                Figures: 5, Tables: 5, Equations: 0, References: 30, Pages: 15, Words: 10392
                Categories
                Public Health
                Original Research

                mental health service,process evaluation,referral service,outcomes evaluation,quality improvement,participatory action research (par)

                Comments

                Comment on this article