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      Assessing customer passion, commitment, and word-of-mouth intentions in digital assistant usage: The moderating role of technology anxiety

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          Evaluating Structural Equation Models with Unobservable Variables and Measurement Error

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            Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology

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              A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies

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                Author and article information

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                Journal
                Journal of Retailing and Consumer Services
                Journal of Retailing and Consumer Services
                Elsevier BV
                09696989
                March 2023
                March 2023
                : 71
                : 103208
                Article
                10.1016/j.jretconser.2022.103208
                3f7e7c57-16ed-4272-ad65-96f3b6b6bf5d
                © 2023

                https://www.elsevier.com/tdm/userlicense/1.0/

                http://creativecommons.org/licenses/by/4.0/

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