Patients' general satisfaction with telephone counseling by pharmacists and effects on satisfaction with information and beliefs about medicines: Results from a cluster randomized trial.

Kooy, Marcel Jan; van Geffen, Erica C. G.; Heerdink, Eibert R; van Dijk, Liset; Bouvy, Marcel L.

doi:10.1016/j.pec.2015.02.020

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Patients' general satisfaction with telephone counseling by pharmacists and effects on satisfaction with information and beliefs about medicines: Results from a cluster randomized trial.

Author(s): Marcel Jan Kooy ¹ , Erica C G Van Geffen ² , Eibert R Heerdink ³ , Liset Van Dijk ⁴ , Marcel L Bouvy ⁵

Publication date (Electronic): Jun 2015

Journal: Patient education and counseling

Keywords: Adherence, Antidepressant, Antilipaemic, Beliefs about medicines, Bisphosphonate, Cluster randomized controlled trial, Compliance, Counseling, Medication Therapy Management, Medication adherence, Medication intake behavior, Pharmacist, RAS-inhibitor, Satisfaction with Information about Medicines Scale, Telephone

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Abstract

Assess effects of pharmacists' counseling by telephone on patients' satisfaction with counseling, satisfaction with information and beliefs about medicines for newly prescribed medicines.

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Journal ID (iso-abbrev): Patient Educ Couns

Title: Patient education and counseling

ISSN (Electronic): 1873-5134

ISSN (Print): 0738-3991

Publication date (Electronic): Jun 2015

Volume: 98

Issue: 6

Affiliations

[1 ] Department of Pharmacoepidemiology & Clinical Pharmacology, Utrecht University, Utrecht, The Netherlands. Electronic address: m.j.kooij@uu.nl.

[2 ] Department of Pharmacoepidemiology & Clinical Pharmacology, Utrecht University, Utrecht, The Netherlands. Electronic address: katjavangeffen@nierstichting.nl.

[3 ] Department of Pharmacoepidemiology & Clinical Pharmacology, Utrecht University, Utrecht, The Netherlands. Electronic address: e.r.heerdink@uu.nl.

[4 ] NIVEL (Netherlands Institute for Health Services Research), Utrecht, The Netherlands. Electronic address: l.vandijk@nivel.nl.

[5 ] Department of Pharmacoepidemiology & Clinical Pharmacology, Utrecht University, Utrecht, The Netherlands. Electronic address: m.l.bouvy@uu.nl.

Article

Publisher Item ID: S0738-3991(15)00090-7

DOI: 10.1016/j.pec.2015.02.020

PubMed ID: 25791373

SO-VID: 48ccddea-30d8-49d6-a932-c6aabfa76e70

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Keywords: Adherence,Antidepressant,Antilipaemic,Beliefs about medicines,Bisphosphonate,Cluster randomized controlled trial,Compliance,Counseling,Medication Therapy Management,Medication adherence,Medication intake behavior,Pharmacist,RAS-inhibitor,Satisfaction with Information about Medicines Scale,Telephone

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Patients' general satisfaction with telephone counseling by pharmacists and effects on satisfaction with information and beliefs about medicines: Results from a cluster randomized trial.

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Herbal Medicines Journal (Herb Med J)

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