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      Intensive care unit visitation policies in Brazil: a multicenter survey Translated title: Políticas de visitação em unidades de terapia intensiva no Brasil: um levantamento multicêntrico

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          Abstract

          Objective

          This study aimed to determine which visitation policy was the most predominant in Brazilian intensive care units and what amenities were provided to visitors.

          Methods

          Eight hundred invitations were sent to the e-mail addresses of intensivist physicians and nurses who were listed in the research groups of the Brazilian Association of Intensive Care Network and the Brazilian Research in Intensive Care Network. The e-mail contained a link to a 33-item questionnaire about the profile of their intensive care unit.

          Results

          One hundred sixty-two questionnaires from intensive care units located in all regions of the country, but predominantly in the Southeast and South (58% and 16%), were included in the study. Only 2.6% of the intensive care units reported having liberal visitation policies, while 45.1% of the intensive care units allowed 2 visitation periods and 69.1% allowed 31-60 minutes of visitation per period. In special situations, such as end-of-life cases, 98.7% of them allowed flexible visitation. About half of them (50.8%) did not offer any bedside amenities for visitors. Only 46.9% of the intensive care units had a family meeting room, and 37% did not have a waiting room.

          Conclusion

          Restrictive visitation policies are predominant in Brazilian intensive care units, with most of them allowing just two periods of visitation per day. There is also a lack of amenities for visitors.

          Translated abstract

          Objetivo

          Este estudo teve como objetivo determinar a política de visitação predominante nas unidades de terapia intensiva e quais comodidades proporcionadas aos visitantes.

          Métodos

          Foram enviados 800 convites a endereços de e-mail de médicos e enfermeiros intensivistas listados nos grupos de pesquisa da Rede da Associação de Medicina Intensiva Brasileira e da Rede Brasileira de Pesquisa em Terapia Intensiva. A mensagem por e-mail continha um link para um questionário de 33 itens a respeito do perfil de suas respectivas unidades de terapia intensiva.

          Resultados

          Foram incluídos no estudo os questionários de 162 unidades de terapia intensiva localizadas em todas as regiões do país, mas foram predominantes as das Regiões Sudeste (58%) e Sul (16%). Apenas 2,6% das unidades de terapia intensiva relataram ter políticas liberais de visitação, enquanto 45,1% das unidades de terapia intensiva possibilitavam dois períodos diários de visitação e 69,1% permitiam de 31 a 60 minutos de visita por período. Em situações especiais, como casos de fim de vida, 98,7% delas permitiam visitas em horários flexíveis. Cerca de metade das unidades de terapia intensiva (50,8%) não oferecia qualquer comodidade aos visitantes. Apenas 46,9% das unidades de terapia intensiva tinham uma sala de reunião com familiares, e 37% não dispunham de uma sala de espera.

          Conclusão

          Nas unidades de terapia intensiva do Brasil, houve predominância de políticas restritivas de visitação, sendo que a maioria delas só permite dois períodos diários de visitação. Também há uma ausência de comodidades para os visitantes.

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          Most cited references57

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          Risk of post-traumatic stress symptoms in family members of intensive care unit patients.

          Intensive care unit (ICU) admission of a relative is a stressful event that may cause symptoms of post-traumatic stress disorder (PTSD). Factors associated with these symptoms need to be identified. For patients admitted to 21 ICUs between March and November 2003, we studied the family member with the main potential decision-making role. Ninety days after ICU discharge or death, family members completed the Impact of Event Scale (which evaluates the severity of post-traumatic stress reactions), Hospital Anxiety and Depression Scale, and 36-item Short-Form General Health Survey during a telephone interview. Linear regression was used to identify factors associated with the risk of post-traumatic stress symptoms. Interviews were obtained for family members of 284 (62%) of the 459 eligible patients. Post-traumatic stress symptoms consistent with a moderate to major risk of PTSD were found in 94 (33.1%) family members. Higher rates were noted among family members who felt information was incomplete in the ICU (48.4%), who shared in decision making (47.8%), whose relative died in the ICU (50%), whose relative died after end-of-life decisions (60%), and who shared in end-of-life decisions (81.8%). Severe post-traumatic stress reaction was associated with increased rates of anxiety and depression and decreased quality of life. Post-traumatic stress reaction consistent with a high risk of PTSD is common in family members of ICU patients and is the rule among those who share in end-of-life decisions. Research is needed to investigate PTSD rates and to devise preventive and early-detection strategies.
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            A communication strategy and brochure for relatives of patients dying in the ICU.

            There is a need for close communication with relatives of patients dying in the intensive care unit (ICU). We evaluated a format that included a proactive end-of-life conference and a brochure to see whether it could lessen the effects of bereavement. Family members of 126 patients dying in 22 ICUs in France were randomly assigned to the intervention format or to the customary end-of-life conference. Participants were interviewed by telephone 90 days after the death with the use of the Impact of Event Scale (IES; scores range from 0, indicating no symptoms, to 75, indicating severe symptoms related to post-traumatic stress disorder [PTSD]) and the Hospital Anxiety and Depression Scale (HADS; subscale scores range from 0, indicating no distress, to 21, indicating maximum distress). Participants in the intervention group had longer conferences than those in the control group (median, 30 minutes [interquartile range, 19 to 45] vs. 20 minutes [interquartile range, 15 to 30]; P<0.001) and spent more of the time talking (median, 14 minutes [interquartile range, 8 to 20] vs. 5 minutes [interquartile range, 5 to 10]). On day 90, the 56 participants in the intervention group who responded to the telephone interview had a significantly lower median IES score than the 52 participants in the control group (27 vs. 39, P=0.02) and a lower prevalence of PTSD-related symptoms (45% vs. 69%, P=0.01). The median HADS score was also lower in the intervention group (11, vs. 17 in the control group; P=0.004), and symptoms of both anxiety and depression were less prevalent (anxiety, 45% vs. 67%; P=0.02; depression, 29% vs. 56%; P=0.003). Providing relatives of patients who are dying in the ICU with a brochure on bereavement and using a proactive communication strategy that includes longer conferences and more time for family members to talk may lessen the burden of bereavement. (ClinicalTrials.gov number, NCT00331877.) 2007 Massachusetts Medical Society
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              Half the families of intensive care unit patients experience inadequate communication with physicians.

              Effective communication of simple, clear information to families of intensive care unit (ICU) patients is a vital component of quality care. The purpose of this study was to identify factors associated with poor comprehension by family members of the status of ICU patients. Prospective study. University-affiliated medical intensive care unit. A total of 102 patients admitted to an ICU for >2 days. The representatives of 76 patients who were visited by at least one person during their ICU stay were interviewed. Mean patient age was 54+/-17 yrs and mean Simplified Acute Physiology Score II at admission was 40+/-20. The representative was the spouse in 47 cases (62%). Among representatives, 25 (33%) were of foreign descent and 12 (16%) did not speak French. Mean duration of the first meeting with a physician was 10+/-6 mins. In 34 cases (54%), the representative failed to comprehend the diagnosis, prognosis, or treatment of the patient. Factors associated with poor comprehension by representatives included patient-related, family-related, and physician-related factors. Patient-related factors included age <50 yrs (p = .03), unemployment (p = .01), referral from a hematology or oncology ward (p = .006), admission for acute respiratory failure (p = .005) or coma (p = .01), and a relatively favorable prognosis (p = .04). Family-related factors were foreign descent (p = .007), no knowledge of French (p = .03), representative not the spouse (p = .03), and no healthcare professional in the family (p = .01). Physician-related factors were first meeting with representative <10 mins (p = .03) and failure to give the representative an information brochure (p = .02). Moreover, after the first meeting, caregivers accurately predicted poor comprehension by representatives (p = .03). Patient information is frequently not communicated effectively to family members by ICU physicians. Physicians should strive to identify patients and families who require special attention and to determine how their personal style of interrelating with family members may impair communication.
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                Author and article information

                Journal
                Rev Bras Ter Intensiva
                Rev Bras Ter Intensiva
                Revista Brasileira de Terapia Intensiva
                Associação Brasileira de Medicina intensiva
                0103-507X
                1982-4335
                Oct-Dec 2014
                Oct-Dec 2014
                : 26
                : 4
                : 339-346
                Affiliations
                [1 ]Research Laboratory of Anesthesiology and Intensive Care Medicine, Instituto de Ensino e Pesquisa, Hospital Sírio Libanês - São Paulo (SP), Brazil.
                Author notes
                Corresponding author: Fernando José da Silva Ramos, Rua Cel Nicolau dos Santos, 69, Zip code: 01308-60 - São Paulo (SP), Brazil. E-mail: ramosfjs@ 123456gmail.com
                Article
                10.5935/0103-507X.20140052
                4304460
                25607261
                678dceee-3148-4e93-9ee7-ea4b678ba91a

                This is an Open Access article distributed under the terms of the Creative Commons Attribution Non-Commercial License which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

                History
                : 16 June 2014
                : 20 August 2014
                Categories
                Original Article

                visitors to patients,patient-centered-care/standards,professional-family relations,professional-patient relations,intensive care units/standards,questionnaires

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